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Mercedes-Benz of Hanover

Hanover, MA

4.5
684 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 684 reviews

March 11, 2025

Always given great service in. timely manner for repairs and maintenance. Service Adviser Enio was exceptional. More

by edhatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
Mar 14, 2025 -

Mercedes-Benz of Hanover responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Best Mercedes service time I’ve ever worked with! They are beyond thorough. Nothing is rushed, a personal relationship is their top priority with every customer. Unlike other dealers where certain fe More

by Mark S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Coyle
Mar 14, 2025 -

Mercedes-Benz of Hanover responded

Hi Mark, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Hanover!

March 08, 2025

It takes pride in customer service. and as a customer I am really grateful for that More

by Nova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Williams
Mar 10, 2025 -

Mercedes-Benz of Hanover responded

Hello Nova, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2025

My salesperson Phelan was exceptional ! My overall experience exceeded my expectations! The entire dealership made this transaction very easy ! Would highly recommend them for your next pur More

by thomastravers8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabina, Phelan
Mar 09, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you for your kind review; we are happy to pass your comments to Phelan here at Mercedes-Benz of Hanover! We are always more than happy to assist you if anything else comes up. Take care!

Mar 11, 2025 -

thomastravers8 responded

Awesome experience ! Great group of people!

March 01, 2025

Super easy to schedule my maintenance appointment. They completed the maintenance quickly and had me on my way in no time! Always professional and courteous! More

by mmjohnson588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 02, 2025 -

Mercedes-Benz of Hanover responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 01, 2025

Excellent experience from beginning to end. The sales rep was extremely kind as well as finance. More

by Tdaille
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry S
Mar 04, 2025 -

Mercedes-Benz of Hanover responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2025

Excellent customer service as well as communication. Quick, efficient however, not rushed. I was provided with a brand new vehicle while needing to leave my for service. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Mar 02, 2025 -

Mercedes-Benz of Hanover responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2025

Henry Sestayo Is one best sales guy out here. he is very nice and efficient .I give him 100 perfect in customer service More

by Govivauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Sestayo
Feb 28, 2025 -

Mercedes-Benz of Hanover responded

Hi, thanks for your praise and kind comments about Henry. We do hope we can be of assistance in the future. Take care!

February 24, 2025

The knowledgeable Service department completed the service in a timely and professional manner. They kept me informed of the delivery time. More

by cip.mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Ventur
Feb 28, 2025 -

Mercedes-Benz of Hanover responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2025

Good, convenient Nice drive through Just dropped the car off so I didn’t hang around. Thanks for the Lyft. More

by tdempsey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Feb 23, 2025 -

tdempsey responded

My response is above.

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