Mercedes-Benz of Hanover

The sales representative was very courteous and knowledgeable about the vehicle and I was given a lengthy test drive to get a good feel of the car knowledgeable about the vehicle and I was given a lengthy test drive to get a good feel of the car More

I pulled in here unscheduled and in a bind - a leaking rear tire and I needed to catch the boat to the islands in 3 hours. Kevin stopped what he was doing and had me back on the road in less than an hour. rear tire and I needed to catch the boat to the islands in 3 hours. Kevin stopped what he was doing and had me back on the road in less than an hour. Extremely professional, efficient and friendly. Definitely reassured me that the Mercedes brand has your back! More

It went very well. Kristina was very helpful in answering my all questions. Thank you! Kristina was very helpful in answering my all questions. Thank you! More

Excellent service with clear explanation to me of the car’s needs. Very confident of a job well done! car’s needs. Very confident of a job well done! More

Great service all around ! Our service advisor ( Al ) was very professional and courteous, kept us informed and got our car back to us in schedule. The valet pick and delivery Our service advisor ( Al ) was very professional and courteous, kept us informed and got our car back to us in schedule. The valet pick and delivery service was great, our driver ( Vern ) kept us informed took good care of our car. More

Happy with the treatment. I got there and someone was ready to take the car. The person who did the paper was very friendly and helpful. I got there and someone was ready to take the car. The person who did the paper was very friendly and helpful. More

Hag a great experience with my agent assisting to my car. Very nice guy. Great knowledge. You ça. Tell he care about my car. Very nice guy. Great knowledge. You ça. Tell he care about my car. More

Muhammad helped us since the very beginning of our journey with Mercedes-Benz. He has proven himself to be a professional and a great salesman. The whole team at Mercedes-Benz in Hanover is great! Hap journey with Mercedes-Benz. He has proven himself to be a professional and a great salesman. The whole team at Mercedes-Benz in Hanover is great! Happy to be part of the Mercedes family ! More

Hassle, free experience. Russell was very knowledgeable and courteous through the whole transaction. He walked us through every aspect of the vehicle.. Highly recommend Merce Russell was very knowledgeable and courteous through the whole transaction. He walked us through every aspect of the vehicle.. Highly recommend Mercedes of Hanover! More

Not a great day for Mercedes Benz of Hanover service. Arrived for 7:30 service appointment, mount, balance, 4 tires + 4 wheel alignment. Scheduled the appointment noting I would wait. Turned into a 4 Arrived for 7:30 service appointment, mount, balance, 4 tires + 4 wheel alignment. Scheduled the appointment noting I would wait. Turned into a 4 1/2 wait, it shouldn't be. Pressed for time so skipped the car wash. However, the arm rest had some grime, dash was left in maintenance mode and the wheel lubrication was left on the four wheels. The client manager was apologetic and stated that they had one mechanic working on two cars at once. Will head back to the dealership I have used for the past 15 years where it has always felt like concierge service. My ratings are in comparison to the alternate Mercedes Benz dealership. More