Mercedes-Benz of Hanover

Very flexible with my request to change the appointment time after the original time would not work for me. Thorough review of the Schedule A multi point inspection. Jeff did a great job. time after the original time would not work for me. Thorough review of the Schedule A multi point inspection. Jeff did a great job. More

Organized, efficient, and professional. Very accommodating if you need a loaner and more amazing when my representative got a battery charger and jumped by sister’s car who was my ride. Who doe accommodating if you need a loaner and more amazing when my representative got a battery charger and jumped by sister’s car who was my ride. Who does that? And such an amazing detailing job. My car looks brand new again! More

Extremely positive experience. Jonathan was our sales rep and incredibly informative and knowledgeable. Matt was our finance manager and he was thorough and quick with processing our financing. and incredibly informative and knowledgeable. Matt was our finance manager and he was thorough and quick with processing our financing. More

Initial contact was for a recall, while completing the work they found a problem with the brakes, notified me to Ok the work. Work was completed in a few days work they found a problem with the brakes, notified me to Ok the work. Work was completed in a few days More

Fantastic buying experience from beginning to end. Well done, I will be back again. Nate and the entire Hanover team were pleasure to work with. done, I will be back again. Nate and the entire Hanover team were pleasure to work with. More

Great dealership! Joe was an honest and patient salesman who had no issues reviewing several models until we found which one fit us best. He walked us through the sales process and was never pushy, and he s who had no issues reviewing several models until we found which one fit us best. He walked us through the sales process and was never pushy, and he showed us honest numbers for the final sale, no hidden extras or fees. I highly recommend this dealership and Joe Smith as a trustworthy representative. More

Best experience car shopping with Brain Vaz and his team. Highly recommend this location especially Brain Vaz Iif looking to buy a new Mercedes this place in Hanover is a go to. Highly recommend this location especially Brain Vaz Iif looking to buy a new Mercedes this place in Hanover is a go to. More

Easy scheduling, courteous service, work completed within time quoted. Loaner vehicle provided. Routine maintenance (nothing repaired) was expensive (curse of owning this make), close to $1000. Unlike prio time quoted. Loaner vehicle provided. Routine maintenance (nothing repaired) was expensive (curse of owning this make), close to $1000. Unlike prior visits, the vehicle was neither washed nor vacuumed upon completion of service.....a disappointing end, given the price paid and the dealerships pledge of complimentary car washes for life to buyers, to an otherwise satisfactory visit. More

Not unique, but service rates way higher than other repair shops. Also had to wait 25 minutes to see repair mgr even tjough I booked an appt. repair shops. Also had to wait 25 minutes to see repair mgr even tjough I booked an appt. More

Scheduled and returned the car to me in time that was given with the work as expected. Overall cost was less than quoted. Loaner was excellent. given with the work as expected. Overall cost was less than quoted. Loaner was excellent. More