
Mercedes-Benz of Hanover
Hanover, MA
Filter Reviews by Keyword
By Type
Showing 730 reviews
Very pleasant to work with. They were able to get my car in for service quickly. They gave me a loaner car while mine was in the shop and returned mine cleaner than when I brought it in...and I had just ha in for service quickly. They gave me a loaner car while mine was in the shop and returned mine cleaner than when I brought it in...and I had just had it cleaned inside and out. More
John my Service Advisor is the best!No need to see John my Service Advisor is the best! No need to see anybody else. Follow up is 1st class and got my car done ahead of schedule! John my Service Advisor is the best! No need to see anybody else. Follow up is 1st class and got my car done ahead of schedule! More
Had my Mercedes serviced and purchased four tires as well. The tires were not planned and I had to leave the car. John from “service” gave me a loaner car (Mercedes) to drive home (Truro). The next d well. The tires were not planned and I had to leave the car. John from “service” gave me a loaner car (Mercedes) to drive home (Truro). The next day my car was brought home at no expense to me.. The cost of the tires and the service were quite reasonable and I will drive the hour and a half next time the car needs service or repairs. More
Far beyond exceeded my expectations! I brought my car in Far beyond exceeded my expectations! I brought my car in for service A. The customer service was phenomenal. John in the service department is s Far beyond exceeded my expectations! I brought my car in for service A. The customer service was phenomenal. John in the service department is spectacular!! My car was returned to me sparkling!!! More
I dropped the car in for a problem with little notice. Sam was a great advisor - got me in and out with a loaner in less than 20 minutes. Work was done by noon the next day. Sam was a great advisor - got me in and out with a loaner in less than 20 minutes. Work was done by noon the next day. More
Wonderful experience! Great dealership. Kirk, Brian, and Matt are the best. This is my third car from there. I would highly recommend this dealership to anyone. Matt are the best. This is my third car from there. I would highly recommend this dealership to anyone. More
HelpfulSam was very informative and kept me updated and Helpful Sam was very informative and kept me updated and provided me with a loaner car which is very important and I could keep going Helpful Sam was very informative and kept me updated and provided me with a loaner car which is very important and I could keep going More
The used car I purchased has been taken care of I am very happy at this point Brian bass called me and I retuned car for repairs to be done Brian is a stand up guy and very professional I am really happy wit happy at this point Brian bass called me and I retuned car for repairs to be done Brian is a stand up guy and very professional I am really happy with him and will continue to do business with him thanks brian keep up the good work if also like to mention Amy O’Brien when she called me the first to ask me about the car I told her I wasn’t to happy Amy was very apologetic and very concerned and a pleasant lady to talk about my situation I am very pleased with Mercedes Benz of Hanover More
Great service , very knowledgeable and personable people working there. The service department called to notify of all that was taking place with my vehicle. Would highly recommend dealership. Happy working there. The service department called to notify of all that was taking place with my vehicle. Would highly recommend dealership. Happy More