Mercedes-Benz of Hanover

Professional, friendly, understanding my needs Bought a 2017 sequoia platinum. Everyone was professional, friendly, understood what would it take to make the purchase. It started from The manager F Bought a 2017 sequoia platinum. Everyone was professional, friendly, understood what would it take to make the purchase. It started from The manager Frank, who was the maestro in this purchase to the Finance manager Matthew taking the time to explain all the numbers in detail to the sales person Albert who followed the process in every step of the way. From my part I had to do my homework for a few days and gain an understanding of the market, prevailing prices and tailor my expectations to get the best product for the best price possible. More

Easy, convenient Courteous service. Does service in a timely manner. With busy work schedule, helpful they picked up my car leaving loaner at my place of work. Courteous service. Does service in a timely manner. With busy work schedule, helpful they picked up my car leaving loaner at my place of work. More

Started out with bang ended with a dud Had my car serviced for a blown tire. Communication is key when having a car getting serviced and unfortunately this was a major area of concern. Very Had my car serviced for a blown tire. Communication is key when having a car getting serviced and unfortunately this was a major area of concern. Very dissatisfied with the whole experience. More

Everything was done perfectly. Dropped the car off and got a loaner. 4 hrs later had a call that my car is ready to be picked up got a loaner. 4 hrs later had a call that my car is ready to be picked up More

Inspection Went to the dealer for basic state inspection. Very responsive and appreciative of my time and business. Free vacuum and cleaning was a nice touch. Went to the dealer for basic state inspection. Very responsive and appreciative of my time and business. Free vacuum and cleaning was a nice touch. More

I had done my research before I went to Prime Mercedes. I was greeted at the door by Nate. Within a few hours we had a deal. was greeted at the door by Nate. Within a few hours we had a deal. More

Sam Taylor helped me today at Mercedes in Hanover. He was thorough, concerned and professional to work with. I was helped promptly and my car was ready on time. I was very pleased with my experience today! thorough, concerned and professional to work with. I was helped promptly and my car was ready on time. I was very pleased with my experience today! More

Perfect First time I brought my car in for a needed service and everyone was so welcoming from the moment I came in. They gave me a car as a loaner and texted (my prefe I brought my car in for a needed service and everyone was so welcoming from the moment I came in. They gave me a car as a loaner and texted (my preference) when the car was ready. Mike was very accommodating and friendly. I would highly recommend and will definitely return! I also visited the sales area to inquire about new cars. Kirk was super friendly and helpful. I know who to go to when I'm ready to make my purchase. More

Purchasing a vehicle Everyone in this place is extremely professional. Everyone is knowledgeable and everyone is friendly and I happen to like Mercedes-Benz so I can’t go Everyone in this place is extremely professional. Everyone is knowledgeable and everyone is friendly and I happen to like Mercedes-Benz so I can’t go wrong here More

Exceptional Personalized Service! The entire sales & service teams at Mercedes Benz of Hanover are always friendly and accommodating to my questions and time schedule- and most importa The entire sales & service teams at Mercedes Benz of Hanover are always friendly and accommodating to my questions and time schedule- and most importantly make me feel that they appreciate my business!!!! Thanks More