Mercedes-Benz of Hanover

Transmission repair Excellent job by Mercedes Benz dealership in Hanover MA. Special thanks to service specialist John Landers who worked very hard on getting my car repa Excellent job by Mercedes Benz dealership in Hanover MA. Special thanks to service specialist John Landers who worked very hard on getting my car repaired in a timely fashion. More

Wheel locks Very fast and helpful. I came in as a waiter and was out in less than 30 minutes wash included for free. Fair price as well. Very fast and helpful. I came in as a waiter and was out in less than 30 minutes wash included for free. Fair price as well. More

Professional Very helpful my salesman Guy really new the car on the lot the biggest smile on my wife face we pick it up today and it looks like a brand new automob Very helpful my salesman Guy really new the car on the lot the biggest smile on my wife face we pick it up today and it looks like a brand new automobile More

Detail of my car Mike helped me through my whole detail process. He was really nice and helpful as it was my first time detailing my car. I couldn’t pick up my car whe Mike helped me through my whole detail process. He was really nice and helpful as it was my first time detailing my car. I couldn’t pick up my car when it was ready so he offered to drop It off to me. That was really helpful!!! When I got the car it looked and smelled great !!!!!!! Just like brand new. Would definitely recommend coming here. More

New car purchase Had a great experience! Would highly recommend this dealership. This was my second purchase and Joe was very helpful with providing the right inform Had a great experience! Would highly recommend this dealership. This was my second purchase and Joe was very helpful with providing the right information for me to choose the perfect vehicle for me. More

Unprofessional service , very bad experience After buying 2 Mercedes Mattix for business use and spending over $95k. With this dealer . I had bad experience since first day , after 2 years I s After buying 2 Mercedes Mattix for business use and spending over $95k. With this dealer . I had bad experience since first day , after 2 years I steal don’t get money back for the ALUMINIUM WEELS warranty That was cancel because , dealer sold the extra ALL weel but provide steal standard weels during the purchase Repair department don’t want to perform necessary repair to resolve problem with loud noise coming out after 25 minutes of driving Related problem with break system , rotors and pats in good working condition on car with 9400 miles Dealer don’t want to repair because they won’t be able to do under warranty They suggest to replace it but at 50% of cost if I want to stop the Squeaky noice which doesn’t have nothing to do with car low mileage and parked in the garage for the last 2 years What kind of service is that ? This won’t never happen in real live in Germany in any dealer as far I know after 15 years of experience working for BMW in Germany Mercedes it’s loosing there’s reputation because of the MERCEDES PRIME DEALER IN HANOVER , MA More

Excellent service I was in for Spiff, a very affordable cleaning / detailing service. They’ve washed and vacuumed my car and got rid of all the salt in the carpet that I was in for Spiff, a very affordable cleaning / detailing service. They’ve washed and vacuumed my car and got rid of all the salt in the carpet that had gotten in there as a result of last winter’s snowstorms. Excellent service, fast, courteous, efficient, five stars. More

Excellent service and communication From my initial call to the pick up and drop off of my car, the service was superb. My issues were addressed and my car was returned super clean and w From my initial call to the pick up and drop off of my car, the service was superb. My issues were addressed and my car was returned super clean and with a very detailed reference packet More

Friendly, courteous, efficient If I need to wait for my car it’s a very friendly environment, snack bar, view of cars being repaired and clean sitting area. When they finish the m If I need to wait for my car it’s a very friendly environment, snack bar, view of cars being repaired and clean sitting area. When they finish the maintenance work on the car, they wash it so I get into a nice clean car. More

Ryan is great Ryan and Max were great Tran and the other Finance guy were not - they treated me like a 1950’s housewife. Mac and Ryan made up for it though. Ryan and Max were great Tran and the other Finance guy were not - they treated me like a 1950’s housewife. Mac and Ryan made up for it though. More