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Mercedes-Benz of Hanover

Hanover, MA

4.6
843 Reviews

1877 Washington St.

Hanover, MA

02339

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Showing 843 reviews

October 22, 2025

Want to give a huge thank you to Enio my service advisor. With how busy he is - he was professional, courteous, detailed and took the time to explain the issues w my car. My c300 lost gas sensors and I ran More

by Hamiltoncheryl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo, Seamus Snyder, Will
Oct 24, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2025

Clean and comfortable waiting area and conveniences. Pleasant and courteous employees who seem customer focused. My service advisor is very knowledgeable and explains matters thoroughly. More

by Kenneth_tatarian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enio Rebolo
Oct 24, 2025 -

Mercedes-Benz of Hanover responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 16, 2025

Service department is great but their phone service is horrible. When you push for service no one answer’s the phone and it just rings and rings. I finally had to go to another department. I call at least More

by elm7tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 05, 2025 -

Mercedes-Benz of Hanover responded

Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with our phone service. We are actively working to improve our response time and ensure every call is answered promptly. We value your feedback and look forward to providing you with excellent service in the future. - Mercedes-Benz of Hanover service team

October 08, 2025

Friendly, knowledgeable team made my leasing my new GLE effortless. I Highly recommend this dealership. More

by Trueworld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate, Sabina
Oct 11, 2025 -

Mercedes-Benz of Hanover responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

Always very good service. Special thanks to Steve and Ben who were extremely helpful. It was a long day but I’m happy that my car is in excellent condition once again. Thank More

by Janet A. King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Ben
Oct 11, 2025 -

Mercedes-Benz of Hanover responded

Hi Janet, thanks for your praise and kind comments about Steve and Ben. We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2025

I’ve been servicing my vehicle here for years and have always received reliable maintenance. Ryan has assisted me several times and continues to stand out—professional, pleasant, and communicates clearly. More

by Msgyselldiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 10, 2025 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2025

Second time to visit — extremely helpful and very courteous!! Great - fast - service. Will Return again. More

by Clint251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred and Stephen
Oct 04, 2025 -

Mercedes-Benz of Hanover responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2025

Clean dealership, nicely designed, great service, and great people. What more can you ask for? More

by steven.rebolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Rebolo
Oct 04, 2025 -

Mercedes-Benz of Hanover responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Hanover. If you have any further questions, please don't hesitate to reach out!

October 01, 2025

Excellent operation and dealer ship. Very professional and courteous through the entire process. Would highly recommend! More

by Jschase1349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amir
Oct 04, 2025 -

Mercedes-Benz of Hanover responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

September 27, 2025

I am so happy I found my dream car. Geoff Giampapa was a great and helpful salesman. He made the whole process seamless. He even stayed late to make sure I got into my dream car. Also, More

by ccurhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff Giampapa and Sam Li
Oct 01, 2025 -

Mercedes-Benz of Hanover responded

Hi, thank you for your kind review; we are happy to pass along your comments to Geoff and Sam here at Mercedes-Benz of Hanover! Feel free to reach out to us if you need anything. Have a wonderful day.

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