Mercedes-Benz of Hanover

Ryan, my service representative, is superb. He is very personable and professional. Everything was very timely. Ryan kept me up to date on the progress of my 60K maintenance. Having a loa He is very personable and professional. Everything was very timely. Ryan kept me up to date on the progress of my 60K maintenance. Having a loaner also is very convenient. Thank you Ryan for making this all possible today! The overall experience a top 10+++. More

Mercedes of hanover is a great dealership. I am always comfortable when waiting for the service to be completed and the staff is always friendly I am always comfortable when waiting for the service to be completed and the staff is always friendly More

Ryan, went through everything i asked for and confirmed each step of the process. I was informed through texts and phone calls. Everything was orderly. each step of the process. I was informed through texts and phone calls. Everything was orderly. More

Performed service as requested in a timely manner and did a great job on the full detailing a great job on the full detailing More

MB of Hanover has an excellent Service Department. I have been taking my cars there for ten plus years and have always been happy with their service. My advisor, Enio, as well as Shawn, are courteous I have been taking my cars there for ten plus years and have always been happy with their service. My advisor, Enio, as well as Shawn, are courteous and take time to inform me of the services needed on my car and why. A new feature is the video they send you showing exactly what needs to be done. More

I really appreciate how nice everyone is. Communication is good as well. Enio helped me this time and he made the service process very easy. This time I also got a video showing me the und Communication is good as well. Enio helped me this time and he made the service process very easy. This time I also got a video showing me the undercarriage and my tires. I had a feeling I was going to need some new tires, and it was appreciated to have the service engineer send me a video with the reasons why. More

Great service! Enio went above and beyond for me today! Won’t take/buy my car anywhere else Enio went above and beyond for me today! Won’t take/buy my car anywhere else More

Easy, They listened to my concerns and provided the service I needed and my service contact, Steve, was respectful and attentive. Thank you. service I needed and my service contact, Steve, was respectful and attentive. Thank you. More

My experience was overall very poor. My work van was held hostage for over a month due to inability to properly estimate the repairs, made worse by lack of communication, and general un My work van was held hostage for over a month due to inability to properly estimate the repairs, made worse by lack of communication, and general unwillingness to perform the work I requested More

Mercedes-Benz of Hanover upholds high standards. Personnel from various departments provide exceptional support. I confidently recommend Mercedes-Benz of Hanover for sales and service. Personnel from various departments provide exceptional support. I confidently recommend Mercedes-Benz of Hanover for sales and service. More