Mercedes-Benz of Henderson

After a poor experience with another Mercedes dealer in Las Vegas, we decided to try the dealer in Henderson before we purchased another brand. The sales professional Tom Judge was extremely helpful and th Las Vegas, we decided to try the dealer in Henderson before we purchased another brand. The sales professional Tom Judge was extremely helpful and the GM Steve Beecher actually spoke with us and assisted in our purchase. They addressed our concerns with our previous experience and really went above and beyond to make sure we didn't lose confidence in Mercedes as a company brand. Tom really did an outstanding job of showing us all the features the vehicle had at delivery. This was something not done previously at the other dealer. Since the sale if we have had any questions or concerns regarding anything from the service department to how we could get the vehicle in because of our work schedule a quick resolution has always been achieved. I would definitely recommend this team to anyone in the market for a Mercedes that would like to interact with some good, down to earth, sensible people that actually do care about their customers. More

We took our 2004 E class in for service and learned it had some significant problems. The service people were wonderful and introduced us to Ray Jiminez. Mr. Jiminez clearly described the features of had some significant problems. The service people were wonderful and introduced us to Ray Jiminez. Mr. Jiminez clearly described the features of the C class cars that were available. He made a very good offer for our 2004 car, as well as explaining the dealer incentives. My husband and I felt it was a very fair offer. After we drove the car and accepted the offer, everything went quickly and smoothly. Mr. Jiminez is extremely knowledgeable in organizing and completing all the necessary paperwork. It was a pleasure to work with him - he is friendly, enthusiastic, extremely pleasant. Pete Moneo was also incredibly helpful, informing us of all the finance options. He also is extremely knowledgeable and made all the paperwork as easy as possible. We discovered a small paint chip on our new car when we arrived home. We called Mr. Jiminez, who immediately arranged for us to come in the day day for repair, which was done perfectly. We are extremely pleased with everything about the dealership and look forward to a long relationship. More

Everyone we met with was friendly and very professional. They answered all of our questions, fixed a problem or two, and made the whole process extremely easy. The dealership is very attractive with plenty They answered all of our questions, fixed a problem or two, and made the whole process extremely easy. The dealership is very attractive with plenty of lounge area, wifi, and water/coffee. It was a pleasure doing business with this dealership. More

Great service from my salesman Nathan. I leased a vehicle (E350) for my wife from another local Mercedes Benz dealer the day before. I was not pleased with the deal they had in place for the vehicle I was lo (E350) for my wife from another local Mercedes Benz dealer the day before. I was not pleased with the deal they had in place for the vehicle I was looking to lease (ML350) so I made a visit to Mercedes of Henderson. I told Nathan what I wanted, price I wanted, and amount of cash back I would need from my trade-in. 5 minutes later he came back with an offer I liked and we closed the deal. More

Loved the attention to detail I received when I leased my new E550C. The three people above were exceptional and my experience truly exceeded my expectations. Although they did not have the color and car I new E550C. The three people above were exceptional and my experience truly exceeded my expectations. Although they did not have the color and car I wanted initially, that did not stop them! They found the car on the water and delivered it with panache! More

We were completely satisfied with everyone and everything at Mercedes-Benz Henderson. The people at the Vegas franchise were another story altogether. I felt it was surprisingly low class for a Mercedes deal at Mercedes-Benz Henderson. The people at the Vegas franchise were another story altogether. I felt it was surprisingly low class for a Mercedes dealership and they hounded my wife mercilessly for months before the lease was up. It was like dealing with a Kia dealership, or maybe a note lot used car dealer in the Bronx, and we felt more like prey than customers. Mercedes-Benz of Henderson people were superb, very professional and couldn't have been nicer I would enthusiastically recommend your franchise to anyone... More

Mr Mark Hatting was very helpful and friendly salesman. He was knowledgeable and answered all the questions I asked him. He is one of the reason I bought my new 2010 GLK350 SUV. I will recommend this deale He was knowledgeable and answered all the questions I asked him. He is one of the reason I bought my new 2010 GLK350 SUV. I will recommend this dealership to another potential customer because of him. Thanks Mercedes Benz of Henderson for the great service and experience. More

I couldn't be happier with the service I received at Mercedes Benz of Henderson! Everyone was very helpful and welcoming (even with my little pup)! I have never experienced purchasing a car in this fa Mercedes Benz of Henderson! Everyone was very helpful and welcoming (even with my little pup)! I have never experienced purchasing a car in this fashion; the whole transaction was a breeze! Thanks again for making my dream of owning a Mercedes Benz come true! More

From the first moment I talked to someone at the dealership, and even after signing the paperwork for my car I felt very comfortable and not pressured to make any decision I didn't want to make. The dealership, and even after signing the paperwork for my car I felt very comfortable and not pressured to make any decision I didn't want to make. They let the car sell it self and provide me with all the information I needed to make my decision to buy my mercedes from them. I must say it has been exceptionally experience dealing with everyone at henderson mercedes. More

Salesman Ray was very knowledgeable and helpful stayed late to get the deal done. I have always owned BMW's and this is my first Mercedes, Your Salesman and Finance Manager was the reason I switched. F late to get the deal done. I have always owned BMW's and this is my first Mercedes, Your Salesman and Finance Manager was the reason I switched. Finance manager Mr. Abbott worked very hard to get me financed with some credit issues and was able to get me a great rate with his extra efforts. More