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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,271 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,271 reviews

May 04, 2021

Chad was very helpful accommodating. It was all done on time and ready when he said it would be. Thank you again Chad for your help. More

by jfs56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel, Chad Bartel
May 04, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for choosing Mercedes-Benz of Henderson! We are honored to receive your 5 star review and kind remarks for Chad. Providing the best customer service experience possible is our top priority. We look forward to serving you again at your next scheduled maintenance interval. Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

April 29, 2021

I've owned 12 cars in my lifetime, and I will never buy another car other than a Mercedes at the Henderson location (as long as Spencer Kaplan and Will Bane and Ricky Lopez are still employed there!) More

by Whitty702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Bane, Spencer Kaplan
Apr 30, 2021 -

Mercedes-Benz of Henderson responded

Hello, We are honored to receive your 5 star review and thank you for your continued patronage at our dealership. We are ecstatic to hear that Spencer, Will, and Ricky took care of you during your purchasing journey. Providing the best customer service experience possible is our top priority. Should you have any questions or have any Mercedes needs, please don't hesitate to reach out to our team of experts! Warmest regards, Your Friends and Family at Mercedes-Benz of Henderson

April 23, 2021

David answered all my questions and was able to keep me posted on repair progress and any delays. He provided great service and will be coming back. More

by mkmschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Apr 27, 2021 -

Mercedes-Benz of Henderson responded

Hello, Wow! Our team at Mercedes-Benz of Henderson is truly flattered to see your generous recommendations! With all of the automotive competition out there, it is wonderful to know that David delivered an outstanding service experience! Best Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 22, 2021

Will took his time and listened to all my concerns. He communicated promptly and professionally. My car was washed and ready the next day. My service experience could not be any smoother and more professi More

by D.Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Bane
Apr 27, 2021 -

Mercedes-Benz of Henderson responded

Hi D. Lee, We greatly appreciate you taking the time to post your 5-stars review! It's wonderful to hear that Will Bane assisted you promptly and provided you with amazing service throughout your recent visit with us. Providing a courtesy car wash is one of the many perks we offer to our guests. Our team is grateful for your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

April 21, 2021

Been using this dealership for 11 years. I find it to be customer friendly and maintenance service exceptional. I would recommend it to anyone with a Mercedes or any other car for that matter. More

by Colonel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bartel
Apr 22, 2021 -

Mercedes-Benz of Henderson responded

Hello Colonel, Thank you for being a valued part of our Fletcher Jones family! We loved learning of the 11 years we have had the opportunity to serve you and so very pleased to know our team continues to provide such friendly and exceptional service. Your business and high recommendations mean the world to us and we look forward to welcoming you back anytime! Warm Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 21, 2021

Amazing service! Exceptional always. I will stay with Mercedes Benz of Henderson. The GM, Jim Chaisson and Service Manager Spencer Kaplan inspect what they expect and that philosophy trickles down to ev More

by CheersLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Woodford, Spencer Kaplan, Dave Leslie
Apr 22, 2021 -

Mercedes-Benz of Henderson responded

Hello, Congratulations on your new beautiful Mercedes-Benz Sprinter van! Having the opportunity to share our passion and commitment to Mercedes-Benz with an amazing guest like yourself is truly a treat! Thank you for allowing Jim Chaisson, Spencer Kaplan, and Dave Leslie the privilege to earn your business and attend to all of your needs! We are truly flattered to have such heartfelt recommendations and look forward to working with you for many more years to come! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

April 20, 2021

Dave and staff do a great job. We appreciate the excellent service. Mercedes Benz of Henderson has the greatest Service Dept. Thank you very much Dave ! More

by paulinapalay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Apr 21, 2021 -

Mercedes-Benz of Henderson responded

Hi Paulina, We greatly appreciate you taking the time to post your 5-stars rating regarding your recent visit with Dave in our service department! It's truly refreshing hearing that Dave assisted with getting your vehicle in tip-top shape! Thank you for allowing us the opportunity to earn your business and our team of experts are looking forward to working with you for many more years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Henderson

April 19, 2021

Thanks Keoni for the professionalism and making my car buying experience awesome. We are so appreciative. Customer service is so wonderful and welcoming and we will definitely be back :) More

by Courage212002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny "Keoni" Alferez
Apr 21, 2021 -

Mercedes-Benz of Henderson responded

Hello, The team at Mercedes-Benz of Henderson appreciates you taking the time to share your kind sediments regarding your visit with Keoni! It's wonderful reviews like yours that truly represent what we strive for everyday! We are grateful to read that Keoni has always been helpful, knowledgeable, and assisted you the best pricing to care for your Benz! Our team is thrilled to know of the great efforts put forth during your visit and appreciate you complimenting our level of professionalism. Please feel free to reach out to us if there's anything else we could be of assistance with now or in the future. We're wishing you many miles of enjoyment! All the Best, Your Friends and Family at Mercedes-Benz of Henderson

April 19, 2021

Thank you Michael Rainone for making my experience a Spectacular One. Michael was extremely patient, helpful and always smiling, no matter how many times I asked the same question, making me feel very More

by mib406@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Rainone, Lisa Ortega
Apr 20, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you so much for your awesome review and 5 star rating! Our team was very pleased to read that Michael Rainone went above & beyond to make you feel comfortable with his patient, helpful and friendly manner, ensuring all your questions were answered! We are truly grateful for your business and recommendations! Congratulations on your new Mercedes-Benz! Enjoy every mile! Please feel welcome to contact us anytime! Best Wishes, Kimberlee Camargo Reputation and Brand Ambassador kim.camargo@fletcherjones.com

April 18, 2021

Very happy with the expertise and smoothness of the experience. I was able to talk to my service advisor more than once over the phone when I had questions. More

by Newfgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Bootsma-Alverez
Apr 21, 2021 -

Mercedes-Benz of Henderson responded

Hello, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are extremely flattered to read that our team assisted with getting your vehicle in tip-top shape! Our team takes great pride in serving our guests well and we are grateful to have earned your business! We're looking forward to seeing you again at your next scheduled interval! Take Care, Your Friends and Family at Mercedes-Benz of Henderson

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