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Mercedes-Benz of Henderson

Henderson, NV

4.8
1,272 Reviews

925 Auto Show Drive

Henderson, NV

89014

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Showing 1,272 reviews

September 04, 2018

BEST CAR BUYING EXPERIENCE EVER! Both Roger and Lisa were absolutely a delight to work with. They were helpful, knowledgeable, professional, and went out of their way to make our buy More

by lj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega, Roger Campbell
Sep 07, 2018 -

Mercedes-Benz of Henderson responded

Hi ly, Congratulations on your new vehicle purchased! And welcome to the Fletcher Jones Family. We are thrilled to know working with Roger and Lisa met your expectations during your purchase experience. I am curious to know how we can improve on our "Quality of work" Your insight is import to us. Please feel free to contact when you a moment. My direct line is 949-718-6532. Best, Kimberlee Camargo Client Loyalty Supervisor

Sep 07, 2018 -

lj responded

I'm so sorry, but I neglected to mark "quality of work" section. I give both of them 5 stars!. Please adjust my ratings to reflect that.

September 01, 2018

Buying long distance To buy a car long distance, w/o actually going to drive and see the car in person, takes a lot of phone and computer work and also a certain level of More

by yogajohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentina Cahill
Sep 07, 2018 -

Mercedes-Benz of Henderson responded

Hi Yogajohn, We appreciate you choosing Mercedes-Benz of Henderson and know there are many dealerships to choose from. Congratulations on your new vehicle purchase! It is refreshing to know Valentina gained your trust and business in meeting your purchase needs. We strive to provide all of our guests with the ultimate buying experience, and would welcome any suggestion on how we could meet the five star rating in all areas. Please feel free to contact me as time permits. I look forward to hearing from you. Sincerely, Kimberlee Camargo Client Loyalty Superviso949-718-6532

August 30, 2018

Review I didn't know it was possible for me to get a Mercedes but thanks to Valentina and the other workers of Mercedes-Benz Henderson who made it possible. More

by mercedesb2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega, Valentina Cahill
Aug 31, 2018 -

Mercedes-Benz of Henderson responded

Hi Mary, Thank you for sharing some feedback. It is such a pleasure to see that Valentina and our team were instrumental in getting you the perfect vehicle. Congratulations and welcome to the Mercedes-Benz family. -Tom Zumbo, General Manager

August 30, 2018

Best dealership in the nation! There are so many car dealerships but few actually take the time to get to know you and support you as a part of the family, not just a customer. D More

by SeanLashgari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah Soriano, Eldora, Dustin Dapkus, Trent Jenkins, Solex Eke, Lisa Ortega, Geo Buencamino, Amanda Morrison
Aug 31, 2018 -

Mercedes-Benz of Henderson responded

Hi Sean, Thank you for taking some time to leave us some feedback. We are beyond thrilled to see that your experience working with our team was an exceptional one. It is great to have you aboard our Mercedes-Benz family! -Tom Zumbo, General Manager

August 29, 2018

Concierge Service Lisa has been so helpful, knowledgeable and gracious. She exemplifies the service levels people expect to experience at Mercedes Benz. She treated u More

by LC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Ortega
Aug 30, 2018 -

Mercedes-Benz of Henderson responded

Hello LC, Thank you for leaving some feedback. It is a great pleasure to see that Lisa provided you with the most exceptional experience. As always, please feel free to reach out to us if we can ever assist you further. -Tom Zumbo, General Manager

August 29, 2018

Friendly outgoing sales staff and management. My wife and I visited this dealership while shopping for a new vehicle for my wife. We found the sale person Johnny JT Tilman to be both friendly and More

by JimG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Lee Tillman, Lisa Ortega, Raymond Lo, Timothy Gleason
Aug 30, 2018 -

Mercedes-Benz of Henderson responded

Hello Jim, Thank you for sharing some feedback. We are very happy to see that our team here at Mercedes-Benz of Henderson provided you with an excellent experience with every visit. Congratulations on your new Mercedes-Benz! -Tom Zumbo, General Manager

August 23, 2018

Knowledgeable and efficient I had a quick conversation with Dave on Saturday Aug18. then today, Aug20, and he was so quick in providing me with answers about the Sprinter version More

by Cristian
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burchell
Aug 24, 2018 -

Mercedes-Benz of Henderson responded

Hello Cristian, Thank you for sharing some feedback. It is so wonderful to see that Dave provided you with extraordinary service and care in your search for the perfect Mercedes-Benz Sprinter. As always, please feel free to reach out to us if we can ever assist you further. -Tom Zumbo, General Manager

August 19, 2018

Great Service The Service Department was extremely helpful and accommodating. They went above and beyond to make my experience with them excellent. I highly recomme More

by RSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Aug 24, 2018 -

Mercedes-Benz of Henderson responded

Hello, Thank you for leaving some feedback. Our team was so happy to hear that your recent service experience was an excellent one. We appreciate your recommendations and look forward to your next visit. -Tom Zumbo, General Manager

August 14, 2018

Great service dept. I've been very happy with my services at Mercedes-Benz. Dave Leslie is who takes care of me and he's amazing! Very nice and accommodating. I even told More

by Kathy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Leslie
Aug 14, 2018 -

Mercedes-Benz of Henderson responded

Hello Kathy, Thank you for taking some time to share some feedback. It is so fantastic to hear that Dave continues to deliver an exceptional service experience. As always, please feel free to reach out to us if we can ever assist you further. -Tom Zumbo, General Manager

August 10, 2018

Perfect service appointment First time I’ve been to Mercedes Benz of Henderson. Over the years I’ve gone to the West Sahara location for service. Henderson location works better More

by Katty Talk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor and Spencer Kaplan, Erik Rudd, Amanda Morrison
Aug 10, 2018 -

Mercedes-Benz of Henderson responded

Hello Katty, We truly appreciate your valuable feedback and are so pleased to see that our team delivered an exceptional service experience during your recent visit here. As always, please reach out us if we can ever assist you further. We look forward to seeing you again. -Tom Zumbo, General Manager

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