Mercedes-Benz of Henderson
Henderson, NV
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BEST CAR BUYING EXPERIENCE EVER! Both Roger and Lisa were absolutely a delight to work with. They were helpful, knowledgeable, professional, and went out of their way to make our buy Both Roger and Lisa were absolutely a delight to work with. They were helpful, knowledgeable, professional, and went out of their way to make our buying experience the best one I've ever had. Thanks again. More
Buying long distance To buy a car long distance, w/o actually going to drive and see the car in person, takes a lot of phone and computer work and also a certain level of To buy a car long distance, w/o actually going to drive and see the car in person, takes a lot of phone and computer work and also a certain level of trust in the sales person. Valentina was able to establish the trust, do the work and stay on top of the communications like an old pro. I very much enjoyed working with her and will add my response when I actually see the car next week. John Fliessbach More
Review I didn't know it was possible for me to get a Mercedes but thanks to Valentina and the other workers of Mercedes-Benz Henderson who made it possible. I didn't know it was possible for me to get a Mercedes but thanks to Valentina and the other workers of Mercedes-Benz Henderson who made it possible. Everyone is so helpful! More
Best dealership in the nation! There are so many car dealerships but few actually take the time to get to know you and support you as a part of the family, not just a customer. D There are so many car dealerships but few actually take the time to get to know you and support you as a part of the family, not just a customer. Dustin, Leah, Trent, Amanda, Dora... and all the rest make my experience one I will gladly be a customer for life. More
Concierge Service Lisa has been so helpful, knowledgeable and gracious. She exemplifies the service levels people expect to experience at Mercedes Benz. She treated u Lisa has been so helpful, knowledgeable and gracious. She exemplifies the service levels people expect to experience at Mercedes Benz. She treated us as if we were the only customers around. A very good experience. More
Friendly outgoing sales staff and management. My wife and I visited this dealership while shopping for a new vehicle for my wife. We found the sale person Johnny JT Tilman to be both friendly and My wife and I visited this dealership while shopping for a new vehicle for my wife. We found the sale person Johnny JT Tilman to be both friendly and forthright. We purchased a new vehicle for my wife, 3 weeks later we went back and traded in my vehicle on another Mercedes. The overall dealership experience was exceptional. Lisa Ortega, who sets up and explains the vehicle on delivery couldn't be more helpful. More
Knowledgeable and efficient I had a quick conversation with Dave on Saturday Aug18. then today, Aug20, and he was so quick in providing me with answers about the Sprinter version I had a quick conversation with Dave on Saturday Aug18. then today, Aug20, and he was so quick in providing me with answers about the Sprinter version I was looking for, really efficient! Thank you! Best regards, Cristian Mihalache Napa, California More
Great Service The Service Department was extremely helpful and accommodating. They went above and beyond to make my experience with them excellent. I highly recomme The Service Department was extremely helpful and accommodating. They went above and beyond to make my experience with them excellent. I highly recommend them for all Mercedes-Benz owners. More
Great service dept. I've been very happy with my services at Mercedes-Benz. Dave Leslie is who takes care of me and he's amazing! Very nice and accommodating. I even told I've been very happy with my services at Mercedes-Benz. Dave Leslie is who takes care of me and he's amazing! Very nice and accommodating. I even told my sister to start working with him instead of who she's working with. Thanks Dave! More
Perfect service appointment First time I’ve been to Mercedes Benz of Henderson. Over the years I’ve gone to the West Sahara location for service. Henderson location works better First time I’ve been to Mercedes Benz of Henderson. Over the years I’ve gone to the West Sahara location for service. Henderson location works better for me due to location, plus I understood that a service member I’d worked with at West Sahara, Spencer Kaplan, was at Henderson. I emailed Spencer to set up an appointment. He responded within an hour and set me up with service rep Erik Rudd. From my initial email communication through picking up my car this morning the experience was great. I’m no fan of the general hassle of having my car serviced, though Mercedes Benz of Henderson came through big time. Notable team members I worked with during this visit, Erik, Amanda and Victor. Top notch experience, thank you.. More