Mercedes-Benz of Hilton Head
Bluffton, SC
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This was the 3rd time I have visited this dealership, and as always, the customer service was outstanding. Initially, I visited the concierge for some connectivity issues which were quickly resolved. I th as always, the customer service was outstanding. Initially, I visited the concierge for some connectivity issues which were quickly resolved. I then had my vehicle in for scheduled service. This most recent time, I took my car in for tires and an alignment. Michael Burns was not only able to move my appointment up a couple of days, but was able to beat my online estimate for the tires! Heather made sure that I had a loaner vehicle that would work for me, and she is always a pleasure to deal with. My car is out of warranty, so I could take it anywhere, but I choose to do business with Mercedes Benz of Hilton Head because of their customer service and the quality of work performed! More
My service advisor was very attentive. He listened to the issues I was having with my vehicle. After my vehicle was inspected he kept me informed as to the progress being made on the rep He listened to the issues I was having with my vehicle. After my vehicle was inspected he kept me informed as to the progress being made on the repairs and the estimated costs More
I recently had my car serviced and Ms. Deborah Nakamura helped me so much. She called me everyday with updates about my car and made the whole process easy and stress-free. I really appr Deborah Nakamura helped me so much. She called me everyday with updates about my car and made the whole process easy and stress-free. I really appreciate her kindness and great service. More






