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Mercedes-Benz of Hilton Head

Bluffton, SC

4.8
842 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 842 reviews

October 05, 2026

They took great care of my Metris. We’re even able to do the service the same day. Everyone was pleasant and they had snacks and coffee. I will definitely be returning for my next serv More

by chelagut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
October 05, 2026

Heather in service was superb! She called and kept me up to date on when the parts were arriving to fix my car and arranged for me to have a courtesy car while I waited. She is More

by GeorgeF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
October 04, 2026

This is NOT about Sales. They were horriric. This is @ Service Dept! They are #1 bc of Monica and Peter!! The best service department we've ever experienced. More

by LMKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mgr: Monica Vickers is the best!
October 03, 2026

I was dealt with professionalism and courtesy . Very pleased with the experience with our new vehicle . More

by Frankrusso3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Delano Bowens, Nicholas Field
Oct 04, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2026

I waited for my car and I was kept informed all the way. I waited maybe 1 1/2 hrs total. More

by judyalong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My customer service rep
Oct 04, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please don't hesitate to reach out!

October 02, 2026

Very efficient. Very friendly Thanks for taking care of me on Saturday it meant a lot that everyone worked together to make the visit great More

by Bucknamjudi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty in finance. Andrew in sales
Oct 04, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2026

They are very responsive and transparent in their work and recommendations. Highly recommend this Maerceded Benz. More

by cakrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Oct 04, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 30, 2026

I had a great experience with MB Hilton Head from start to finish. Everyone was professional, respectful, and very responsive. I highly recommend them. More

by Aboutfacesusan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Howard, Monica Vickers
September 25, 2026

Very professional with an attentive and friendly staff. Clean environment with plenty of seating in a wide open area. Snacks and beverages were available. More

by Lmvenegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Bell and Peter Aply
Oct 02, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

September 24, 2026

Attentive, professional, and friendly. Had a great experience at the dealership today. My first visit. More

by howardkeener23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Oct 02, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Hilton Head! If you have any further questions, please don't hesitate to reach out!

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