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Mercedes-Benz of Hilton Head
Bluffton, SC
431 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 431 reviews
October 03, 2024
Service Advisor Michael Burns provided exemplary service in repairing my car promptly after an accident. If I purchase another car from Mercedes Benz of Hilton Head it will be because the service provided b in repairing my car promptly after an accident. If I purchase another car from Mercedes Benz of Hilton Head it will be because the service provided by Michael Burns More
by bcorbett
Employees Worked With
Michael Burns
October 02, 2024
Mercedes-Benz of Hilton Head was awesome. There customer service was a 10. I would highly recommend to any used or new car shopper. There customer service was a 10. I would highly recommend to any used or new car shopper. More
by JC
Employees Worked With
General Manager, Jason Reed, Nick Field
September 30, 2024
My visit was a bit of an emergency and that my left rear tire was in trauma. A new tire was provided, under my insurance plan from my Florida dealer, and I ended up after leaving my car for two hours, payin tire was in trauma. A new tire was provided, under my insurance plan from my Florida dealer, and I ended up after leaving my car for two hours, paying less than $10 and being able to get on the road and head back to Florida They were Lifesavers for me and I so appreciate the care and secure feeling I had when I left More
by ssproat43
Employees Worked With
Service Agent in front and mechanic in back
September 25, 2024
I have owned Mercedes vehicles for approximately 35 years. Mercedes of Hilton Head is the best dealership I have done business with, years. Mercedes of Hilton Head is the best dealership I have done business with, More
by dj.flynn12
Employees Worked With
Monica Vickers, Marc Galassini, Allison Saunders
September 25, 2024
Abigail was absolutely awesome to work with. I truly appreciate you all and will definitely be back. My experience with your dealership was top tier and I don’t say that often. I ❤️ Mercedes of I truly appreciate you all and will definitely be back. My experience with your dealership was top tier and I don’t say that often. I ❤️ Mercedes of Hilton Head. More
by cjenkinsc4
Employees Worked With
Abigail
September 25, 2024
Great except my service advisor, jackie never answered her phone or followed up on questions she was suppose to get back yo me on. Also rental exterior filthy her phone or followed up on questions she was suppose to get back yo me on. Also rental exterior filthy More
by Pyovic
Employees Worked With
Jackie stone
September 24, 2024
They are Always professional and there to help! ! I would recommend them always!! I would drive the distance!! ! I would recommend them always!! I would drive the distance!! More
by evasandfort
Employees Worked With
Zachary was great in service!!, Linde Heyward, Delano Bowens, Mark Healy, Crystal Bennett, Roger Crews
September 24, 2024
I have always enjoyed Hilton Head Mercedes. I have recommended HH Mercedes to several of my Mercedes owning friends. Some of these friends have even purchased their new vehicles from HH Mercede I have recommended HH Mercedes to several of my Mercedes owning friends. Some of these friends have even purchased their new vehicles from HH Mercedes, as I have intended to going forward. Every employee does their job and have been nothing but pleasant and appreciative of my business. Today I had the unfortunate pleasure of meeting the absolute worst employee of any dealership I ever encountered. Not only was she nasty and condescending to me and my husband, but to her fellow employees as well. Without any apology or embarrassment. The biggest problem is that this is someone who is forward facing in the company. This encounter is enough to keep paying customers away, especially when there are several dealerships to choose from within a short drive. I suspect the owner would want to know that this employee is not only unkind to fellow employees that gives an unhealthy work environment vibe to customers but also uses the same unsavory tone with to people who are literally handing her their credit cards to pay good money for services. More
by mollyp
Employees Worked With
Jennifer Jay, Delano Bowens
September 21, 2024
All Dealer Personnel were pleasant and knowledgeable. The service options were clearly explained by the service advisor. Agreed upon work was completed in a timely manner. The service options were clearly explained by the service advisor. Agreed upon work was completed in a timely manner. More
by Kcygan
Employees Worked With
Colin Pickett
