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Mercedes-Benz of Hilton Head

Bluffton, SC

4.7
784 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 784 reviews

June 03, 2026

The experience here at this dealership was impressive, especially with the knowledge of the Foreman regarding sprinter vans. I highly recommend them for any vehicle. More

by adrienne2297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thompson, Chris
June 01, 2026

Mercedes-Benz of Hilton Head is simply the best local dealership all the way around! Recently purchased a new GLE 450 from Nick for my wife’s birthday gift.. When we arrived at the dealership, the GLE More

by Islander
Recommend Dealer
Yes
Employees Worked With
Nicholas Field
Jun 04, 2026 -

Mercedes-Benz of Hilton Head responded

Hi Islander, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2026

Received my car back filthy. Not the service I should expect from Mercedes Benz. They offered to bring it back and clean it but 26 miles at $5 a gallon, not really worth it. May More

by Catsway314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Bowens
Jun 04, 2026 -

Mercedes-Benz of Hilton Head responded

Thank you for bringing this to our attention, and I sincerely apologize that your vehicle was returned in a condition that did not meet your expectations—or ours. At Mercedes-Benz, we strive to deliver an exceptional experience in every detail, and we clearly fell short in this instance. Please know that your feedback has been shared with our team so we can address this internally and prevent it from happening again. We truly value your business and would appreciate the opportunity to make this right in a way that works better for you. I'm available anytime and would love the opportunity to speak to you. Sincerely, Monica Vickers Service Director Mercedes-Benz of Hilton Head mgreen@Group1Auto.com 843-815-0300

May 30, 2026

Traveling through the area and had a problem while on the road. Walked in with no appointment and the service representative was spectacular. They had the part in hand and had me repaired and out the door wi More

by streck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
May 31, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 21, 2026

Brian was my service advisor. His communication and attention to detail were excellent. Service is always excellent, love HHMB! More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 23, 2026 -

Mercedes-Benz of Hilton Head responded

Hi Jordan, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hilton Head. We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2026

Excellent customer service, very friendly personnel. We were well taken care of on our very first visit. More

by JTEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 23, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Hilton Head

May 19, 2026

The service was easily scheduled. The service was completed as requested. My advisor Brian was very attentive to my needs. Thank you for the works class service. More

by bowensdt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 22, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we're happy to hear you had such a positive experience with Brian! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2026

Robert ,Peter and entire staff did a marvelous job getting us back on the road. We thought our vacation was ruined and you made a bad situation the best it could be. Thank you!! More

by wanmdobgyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Peter. Service staff and loaner car staff excellent
May 22, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2026

Great atmosphere and friendly staff. I appreciate having someone assigned to my service. Robert is a great asset. More

by Rtbedette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
May 16, 2026 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 14, 2026

Slight delay in getting work done, but I didn’t stay so no big deal. More

by Grayelliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
May 16, 2026 -

Mercedes-Benz of Hilton Head responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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