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Mercedes-Benz of Hilton Head

Bluffton, SC

4.5
543 Reviews

155 Fording Island Road

Bluffton, SC

29910

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Showing 543 reviews

September 24, 2024

I have always enjoyed Hilton Head Mercedes. I have recommended HH Mercedes to several of my Mercedes owning friends. Some of these friends have even purchased their new vehicles from HH Mercede More

by mollyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Jay, Delano Bowens
Sep 28, 2024 -

Mercedes-Benz of Hilton Head responded

mollyp, Thank you for your continued business and most importantly for making us aware of your exchange with one of our associates. Could you please call me directly on my cell so I can understand what happened? I would like to personally counsel the team member that you dealt with. My mobile number is 843-230-3329. Sincerely, David Miles General Manager

September 21, 2024

All Dealer Personnel were pleasant and knowledgeable. The service options were clearly explained by the service advisor. Agreed upon work was completed in a timely manner. More

by Kcygan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Pickett
Sep 28, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2024

First visit to this dealership for service. It was a great experience from start to finish. More

by Mike.e.cofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Mitchell, Linde Heyward
Sep 28, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 20, 2024

PleasureWay RV with sprinter chassis in for second time for dead battery. First time they replaced battery and I don’t know if they did diagnostics. This time Service said they could not find any drain on More

by Hallwp64
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Delano Bowens
Sep 28, 2024 -

Mercedes-Benz of Hilton Head responded

Mr. Hall, Since you only drive your RV occasionally we would recommend installing a Trickle Charger on the battery to maintain the charge. Also, your Sprinter is equipped with a battery disconnect that may also help with your situation. Warranty coverage does not extend to batteries that are depleted due to lack of use. Please let me know if you have any questions or need any assistance. Sincerely, David Miles General Manager dmiles@mercedesbenzhh.com

September 19, 2024

Both Mikes ( Mike Burns and Mike Good) were absolutely great! They are definitely worth working with. More

by Snowbunny Benz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burns ; Mike Good
Sep 21, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

Very professional and customer friendly experience. Mr.Delano Bowens. Was very helpful and knowledgeable. He did a great service to us. Will return for future service. More

by farheen54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Sep 19, 2024 -

farheen54 responded

First time experience and lm very impressed with the customer service advisor and friendly atmosphere.

September 19, 2024

Thourough job to address my issues. Car returned when promised Runs fine happy as usual More

by Bobnsally
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Montgomery, Linde Heyward, Delano Bowens, Marc Galassini, Calie Miller, Nick Field, Allison Saunders, Crystal Bennett
Sep 21, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 19, 2024

Excellent service always! Staff is always polite and thorough. We absolutely love our Mercedes (both!). More

by dwest88
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin and Dave and Drew
Sep 21, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Extremely professional and knowledgeable! Delano is awesome! I travel from Statesboro Ga. To receive the services from MBHH More

by Williereddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Sep 20, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 18, 2024

Micheal Good is the best salesman we've ever worked with! We will definitely come back! More

by patrickzalston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Good 5 Stars, Nick Field
Sep 20, 2024 -

Mercedes-Benz of Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Hilton Head! We look forward to your next visit! Take care!

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