Mercedes-Benz of Hilton Head

Great follow up. I was kept aware of the progress of my car and enjoyed having the loner. I was kept aware of the progress of my car and enjoyed having the loner. More

Seamless purchase experience. Straight forward pricing. Clearly respected and valued our time. Highly recommend family and friends who are purchasing a new vehicle. Straight forward pricing. Clearly respected and valued our time. Highly recommend family and friends who are purchasing a new vehicle. More

Excellent service will recommend to others got a beautiful vehicle at a reasonable price. Thank you beautiful vehicle at a reasonable price. Thank you More

Listens to your complaint and acts on it. WANTS TO BE COMPETITIVE and understanding. Hats off for trying WANTS TO BE COMPETITIVE and understanding. Hats off for trying More

The service at Mercedes of Hilton Head is always exceptional. The service manager there, Monica Vickers, runs a very tight ship and hires good people. Everyone is friendly and helpful, its really a exceptional. The service manager there, Monica Vickers, runs a very tight ship and hires good people. Everyone is friendly and helpful, its really a pleasure to get my car serviced. I highly recommend Mercedes-Benz of Hilton Head. More

The HHI Mercedes Dealership provides the best Service of the six different eastern MB dealerships I’ve used over the past 30 years , hands down , knowledgable, professional, prompt and really superb staff…. the six different eastern MB dealerships I’ve used over the past 30 years , hands down , knowledgable, professional, prompt and really superb staff…. More

Very friendly and knowledgeable from start to finish Couldn’t be more impressed with my service experience Couldn’t be more impressed with my service experience More

I had a great experience with this dealership while on vacation. They quickly accommodated my tire replacement needs and maintained excellent communication throughout the process. Highly recommended for t vacation. They quickly accommodated my tire replacement needs and maintained excellent communication throughout the process. Highly recommended for their professionalism and efficiency! More

Everything went very well from working with Nick, finding the vehicle and color that I wanted. First time buying a Mercedes so it was somewhat daunting on my part but Nick made it great. Even held the car fo the vehicle and color that I wanted. First time buying a Mercedes so it was somewhat daunting on my part but Nick made it great. Even held the car for 3 weeks until I got back in town!! More

Very poor customer service for service department. Pulled in 8/ 13, nobody comes out to greet you. There were 6 service techs sitting there, not one came out. Finally I guess he was the service manage Pulled in 8/ 13, nobody comes out to greet you. There were 6 service techs sitting there, not one came out. Finally I guess he was the service manager brings tablet out to get pictures of car registration. Then assigns me to Abigail. Who, first day I got a call saying need car for another day, ok I have a loner no problem. Second day no call, so I call her, she says oh I totally forgot about you. This morning I notice there is glue like stuff over passenger side lower panels. Never say it yesterday, got in drivers side. Abigail said car was cleaned and ready to go. For having an expensive car, you would think I had an assigned advisor who knows me and my car!! I have been car here for two years, always had the same gentleman. Very disappointed in dealership that came under new management in March of 2024. More