Mercedes-Benz of Hilton Head

This dealership was a lifesaver having a rollback pick up our disabled car and arranging for transportation' for us to a rental car agency. They repaired our car and Delano kept us informed as the repair pro our disabled car and arranging for transportation' for us to a rental car agency. They repaired our car and Delano kept us informed as the repair progressed. We are very satisfied. More

Abagail and the whole crew were very accommodating and courteous. They understood my not coming to pick up my car on Friday late afternoon. I highly recommend MBHilton Head. GM C courteous. They understood my not coming to pick up my car on Friday late afternoon. I highly recommend MBHilton Head. GM C More

Easy service procedure and excellent service managers. The service department and staff have always been fantastic The service department and staff have always been fantastic More

They are very professional and attentive. The wait past our appointment time was disappointingly 5 hours after; however, the office service staff was very apologetic and tried to make us as The wait past our appointment time was disappointingly 5 hours after; however, the office service staff was very apologetic and tried to make us as comfortable as possible. More

Nothing memorable about service writer, quote text was lacking information (what exactly was being performed). It’s the cashier that’s the reason I will try another dealership. She was condescending the m lacking information (what exactly was being performed). It’s the cashier that’s the reason I will try another dealership. She was condescending the moment I spoke with her, complaining about where I parked the loaner, explaining to me that the sales staff doesn’t like the service departments loaners in front of the dealership. It was my first time at this dealer, nobody told me where to part, and to be honest I do t care if there are problems between the sales and service staff. I just paid $1000 for an oil change, you can have someone move the car. She was rude and there are plenty of alternatives so I’ll be taking g my business to another dealership. More

Helpful friendly knowledgeable about cars helped with getting car registered in South Carolina and helped call my insurance company getting car registered in South Carolina and helped call my insurance company More

From beginning to end, we had a wonderful experience at the dealership. Our sales representative was amazing!!! Dora was so professional and tuned into us, and our needs. I wish every dealership was like t the dealership. Our sales representative was amazing!!! Dora was so professional and tuned into us, and our needs. I wish every dealership was like this one! Dora made our purchase so easy. More

It was a pleasure to work with Allison S, as she made a deal on a lease that works out well. The dealership crew is very friendly and courteous. We will recommend to our friends deal on a lease that works out well. The dealership crew is very friendly and courteous. We will recommend to our friends More

The finest customer experience I have ever had. I had a repair done on my 450 GLE. Did not buy the car there. From the initial phone call to driving away if was clearly the finest. I had a repair done on my 450 GLE. Did not buy the car there. From the initial phone call to driving away if was clearly the finest. More

Sprinter service is great. The customer service is very polite and helpful. The RV Service manager was very informative in how to solve our problem. The customer service is very polite and helpful. The RV Service manager was very informative in how to solve our problem. More