Mercedes-Benz of Hilton Head

I have my car serviced today. They did an excellent job and had me out ahead of time. They did an excellent job and had me out ahead of time. More

Service advisor Abigail is very nice and great to work with. The work was completed in a timely manner. Highly recommend! with. The work was completed in a timely manner. Highly recommend! More

Making an appointment and getting a loner vehicle was very easy. On my appointment day I had some difficulty getting to the dealership. However the dealership personnel were very understanding and hel very easy. On my appointment day I had some difficulty getting to the dealership. However the dealership personnel were very understanding and helpful. Whilst my car was being serviced I was kept informed as to the progress being made. Overall I was very pleased and will continue to use this dealership More

I took my wife’s car in for its second service this morning. The service advisor, Michael, did a great job keeping me updated through the process and explained all that was done on this visit. Great morning. The service advisor, Michael, did a great job keeping me updated through the process and explained all that was done on this visit. Great job! More

Very professional and courteous. In the same time providing very personal attention to my needs In the same time providing very personal attention to my needs More

I have always been treated well at the dealership. Very efficient process for check in - I was in and out in no time. Everyone is polite and helpful. Very efficient process for check in - I was in and out in no time. Everyone is polite and helpful. More

I was stranded - Debbie Nakamura and the service team - got me back on the road in timely manner. They addressed what needed to be done! Thank you! got me back on the road in timely manner. They addressed what needed to be done! Thank you! More

My experience at MB of HH was outstanding! A big thank you to my service provider, Debbie! Although I was out of town for Father’s Day, I was able to communicate with her about having my car t A big thank you to my service provider, Debbie! Although I was out of town for Father’s Day, I was able to communicate with her about having my car towed from the Savannah Hilton Head Airport. She ensured that my car received maintenance, allowing me to make it to work on that following Monday morning. If that isn’t top-tier service, I don’t know what is! Fast, convenient, quality customer service. I always choose this location over the one that’s 25 minutes from my home because of the professionalism exemplified each time I visit. Thank you, Debbie, for your unwavering commitment to providing exceptional customer service. - India Ivy More

This particular visit was very good. Debbie was organized, very clear with instructions and answering questions. Our agreed upon service was completed per plan, cost as expected, and d Debbie was organized, very clear with instructions and answering questions. Our agreed upon service was completed per plan, cost as expected, and delivered within a reasonable time frame. Quality , Cost and Delivery! More

Very attentive to my needs. Friendly and courteous in communication to me. Pleasure to work with this dealership. Friendly and courteous in communication to me. Pleasure to work with this dealership. More