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Mercedes-Benz of Hilton Head

Bluffton, SC

Overview
Reviews
4.6
590 Reviews
Call Dealership (843) 815-0300
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155 Fording Island Road

Bluffton, SC

29910

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Showing 590 reviews

August 09, 2023

Consistently excellent service. Delano is the best service advisor. We always feel well-cared for and appreciated. More

by fschroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
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August 05, 2023

Excellent staff. Quick and punctual service appointments. Car just feels and runs better after a routine service at Mercedes Benz Hilton Head. More

by WBarelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
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August 04, 2023

Everyone there was professional, friendly, helpful and wanted to make sure I received the best experience possible. More

by Lynninnocenzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
August 04, 2023

Service advisor Delano Bowens was great in scheduling loaner and keeping me informed of the work being done. Only issue was music and seat settings were changed by test driver and not returned More

by Grinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
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Aug 04, 2023 -

Grinch responded

Great service from entire department

July 31, 2023

The service agent, Brian, was personable. He explained the process, length of time and the cost. Everything went exactly as he explained. We appreciate his professionalism. More

by Rita S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
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July 30, 2023

Service center reps are very professional and respond quickly. Prices are a bit high. However, the car was repaired in a timely manner and delivered completely clean. Jaclyn, Monica and Eric were supe More

by ywacuff. Yvette Acuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaclyn, Monica, Eric
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July 27, 2023

Very professional and friendly staff. Facility is clean and comfortable for waiting. Took time to explain all the repairs needed More

by Danilo Castro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Stone
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July 25, 2023

I went for service and as usual received immediate personal care and support. They go out of their way each and every time. More

by Adam.shepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delano Bowens
Report | Print
July 25, 2023

They went out of their way to get me the car I wanted! Great Job!! More

by Allisonseferian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Toth, Nick Field
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July 25, 2023

Everyone from the purchase of my vehicle to the requests I had. All exceeded my expectations. Customer Service is DEFINITELY NOT a lost art at Mercedes Benz of Hilton Head. They make me feel important. More

by anissa_34
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Howard
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