I came to the HE MB to test drive a car I found on your inventory website. I was looking for a car to get for a trade of my previous Mercedes.
Mr. Petrov approached me, and at first I was hesitant giving his young age. But he had shown the upmost professional approach: gentle, not intimidating, yet very confident. I believe he sensed my hesitation so he made sure I warm up to him before proceeding. I was very grateful for that, especially since being at the facility made me very emotional: I was there with my husband years ago, when we bought Steven's beloved MB SL550R. We had an absolutely beautiful memory of that transaction/service. My husband passed away more then a year ago...
Mr. Petrov's warm and professional conduct made the experience of getting yet another car from your dealership very comforting and memorable indeed!
Thank you, Atanas:)