"Excellent Customer Service"
This is the second time I have bought a car from Tom and the Hoffman Estates dealership. It is a pleasure doing business with Tom. Tom looks at the needs of a customer end to end. Both times,hHe understood my needs very well and also the constraints. He does the best under the circumstances and given my experience, I would think he has quite a few repeat customers. He is firm and friendly and accommodates a few special requests that are reasonable.
Highly recommend this dealership
"Mercedes - Benz of Hoffman Estates "
Overall experience was good ! Special thanks to Tom Herwehe - he was very kind and responsive ! I would definitely recommend this dealership to friends and family . Love my new car !
"Wonderful customer experience"
Greg was polite and great to work with on the purchase of a previously owned vehicle. Though he wasn't able to get us down to the price we would have liked (not his fault) he was very thorough in explaining all possible incentives available. He understood the back and forth dance was unnecessary and we got straight to what we needed to make the deal. We will definitely refer new business to him.
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