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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,200 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,200 reviews
October 26, 2026
Thank you, Alex, for helping update my vehicle and account information. You were incredibly responsive, and I really appreciated the follow-up phone call to make sure everything was taken care of. Pro account information. You were incredibly responsive, and I really appreciated the follow-up phone call to make sure everything was taken care of. Professional, attentive, and a pleasure to work with! More
by jmergens2
October 24, 2026
Great service and friendly environment. Vince Alex and Nina every one did fantastic job, especially Nina. Because I forgot to take off my village sticker from my car and I requested her. Sh Vince Alex and Nina every one did fantastic job, especially Nina. Because I forgot to take off my village sticker from my car and I requested her. She sent me in three days by mail.I was really impressed / surprised by her fast work. Amazing job!!!! More
by begumrafia75
Employees Worked With
October 17, 2026
Great staff, very helpful, great service good experience, friendly environment good product information will return. experience, friendly environment good product information will return. More
by subeea98
October 09, 2026
Very good staff takes care of clients they dont waste your time I would recommend them if looking to buy lease rent a car your time I would recommend them if looking to buy lease rent a car More
by sihon-aka-kingc
October 03, 2026
Received excellent service with remote purchase. Frequent updates! Beat care buying experience in a long time Frequent updates! Beat care buying experience in a long time More
by lenoirbelinda
Employees Worked With
September 25, 2026
Be aware Lack of communication and assumptions made by this advisor they are in commission. So obviously he let me know he don't care know the outcome by either way that he does not read crystal xxxxx an this advisor they are in commission. So obviously he let me know he don't care know the outcome by either way that he does not read crystal xxxxx and came out very rude cold and not. Nice or friendly, just know that you will pay for any type of diagnosis even If you have a warranty and that he does not give you an option to use your diagnostic fee towards repairs. I had a bad experience not treated fairly.Last he never gave me a total of the estimates and just assumed I couldn't afford. More
by Juliceaz
Employees Worked With
September 15, 2026
I had a phenomenal experience and very satisfied with the deal we made. The vehicle was better than expected. Thank you Geoff and Luise! deal we made. The vehicle was better than expected. Thank you Geoff and Luise! More
by Denise P
July 19, 2026
This dealer is awesome , gave me the good deal and full filled my requirements. Couple of things that made the rating 4/5 is they didn’t talk about the warranty until I go for signing, not sure it’s intent filled my requirements. Couple of things that made the rating 4/5 is they didn’t talk about the warranty until I go for signing, not sure it’s intentional and one car is with running rails I liked it but they said it’s not possible to sell due to their paperwork issues. More
by Raj
Employees Worked With
July 03, 2026
David was fantastic. Purchased a new 2026 OGV Luxury Coach V-Sport 11RB7A AWD. Great customer service and very knowledgeable. Highly recommend. Purchased a new 2026 OGV Luxury Coach V-Sport 11RB7A AWD. Great customer service and very knowledgeable. Highly recommend. More
by ryansasis
Employees Worked With
David Mann
June 23, 2026
Every single aspect of this dealership has turned me off from purchasing a car here. They treat customers with complete disrespect. Lies, low ball offers, deception. All part of their practices. Do yoursel from purchasing a car here. They treat customers with complete disrespect. Lies, low ball offers, deception. All part of their practices. Do yourself a favor, look elsewhere. More
by Steveg
Employees Worked With
Juan Nieves, Jay Elkhatib
