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Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,195 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,195 reviews
September 25, 2026
Be aware Lack of communication and assumptions made by this advisor they are in commission. So obviously he let me know he don't care know the outcome by either way that he does not read crystal xxxxx an this advisor they are in commission. So obviously he let me know he don't care know the outcome by either way that he does not read crystal xxxxx and came out very rude cold and not. Nice or friendly, just know that you will pay for any type of diagnosis even If you have a warranty and that he does not give you an option to use your diagnostic fee towards repairs. I had a bad experience not treated fairly.Last he never gave me a total of the estimates and just assumed I couldn't afford. More
by Juliceaz
Employees Worked With
September 15, 2026
I had a phenomenal experience and very satisfied with the deal we made. The vehicle was better than expected. Thank you Geoff and Luise! deal we made. The vehicle was better than expected. Thank you Geoff and Luise! More
by Denise P
July 19, 2026
This dealer is awesome , gave me the good deal and full filled my requirements. Couple of things that made the rating 4/5 is they didn’t talk about the warranty until I go for signing, not sure it’s intent filled my requirements. Couple of things that made the rating 4/5 is they didn’t talk about the warranty until I go for signing, not sure it’s intentional and one car is with running rails I liked it but they said it’s not possible to sell due to their paperwork issues. More
by Raj
Employees Worked With
July 03, 2026
David was fantastic. Purchased a new 2026 OGV Luxury Coach V-Sport 11RB7A AWD. Great customer service and very knowledgeable. Highly recommend. Purchased a new 2026 OGV Luxury Coach V-Sport 11RB7A AWD. Great customer service and very knowledgeable. Highly recommend. More
by ryansasis
Employees Worked With
David Mann
June 23, 2026
Every single aspect of this dealership has turned me off from purchasing a car here. They treat customers with complete disrespect. Lies, low ball offers, deception. All part of their practices. Do yoursel from purchasing a car here. They treat customers with complete disrespect. Lies, low ball offers, deception. All part of their practices. Do yourself a favor, look elsewhere. More
by Steveg
Employees Worked With
Juan Nieves, Jay Elkhatib
June 16, 2026
Goeff was great especially for an out of state transaction. Great car. Thanks for a great experience transaction. Great car. Thanks for a great experience More
by Glen
Employees Worked With
June 02, 2026
I cannot recommend Geoff Miller highly enough. Purchasing a vehicle can be stressful, especially when you're buying from out of state, but Geoff made the entire process incredibly easy from start Purchasing a vehicle can be stressful, especially when you're buying from out of state, but Geoff made the entire process incredibly easy from start to finish. He was thorough, responsive, and transparent every step of the way. No question was too small, and he took the time to make sure I understood everything throughout the transaction. His attention to detail gave me complete confidence in the purchase, even from hundreds of miles away. What stood out most was Geoff's kindness and genuine desire to help. He never made me feel pressured and consistently went above and beyond to ensure everything went smoothly. From coordinating details to keeping me informed throughout the process, he made what could have been a complicated experience feel effortless. I would absolutely work with him again and would recommend him to anyone looking to purchase a vehicle, whether locally or from out of state. More
by christinazd
Employees Worked With
Brett
May 18, 2026
My salesperson, Peter Fiorita, was great to deal with. However, the dealership's back office leaves a lot to be desired. Didn't call when they said they would and were very slow in getting the paperwork However, the dealership's back office leaves a lot to be desired. Didn't call when they said they would and were very slow in getting the paperwork to me. More
by jene63
March 12, 2026
I purchased a vehicle from Anthony Giuntoli and he did an amazing job from start to finish!! I've been very impressed with him and the organization form start to finish! I highly recommend this location, amazing job from start to finish!! I've been very impressed with him and the organization form start to finish! I highly recommend this location, and Anthony was a great attribute to this team!! More
by Aaron Brooks
Employees Worked With
anthony Guintoli
March 11, 2026
We purchased my car from Mercedes Benz of Hoffman Estates, Il and had a top notch experience. Anthony Giuntoli couldn't have done a better job of getting us into the car we were looking for. He was Estates, Il and had a top notch experience. Anthony Giuntoli couldn't have done a better job of getting us into the car we were looking for. He was professional and personable and was very knowledgeable and accommodating. The great customer service did not end after we left the showroom. His follow up and continued customer service is impressive. We will happily recommend him to anyone looking for a Mercedes Benz. Everyone at the dealership was very informative and helpful. More
by M
Employees Worked With
Anthony Giuntoli
