Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Hoffman Estates
Hoffman Estates, IL
1,192 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,192 reviews
February 16, 2026
From start to finish, he made everything smooth and stress-free. He was professional, extremely knowledgeable about the vehicle, and transparent about every detail. I felt comfortable asking questions, stress-free. He was professional, extremely knowledgeable about the vehicle, and transparent about every detail. I felt comfortable asking questions, and Jakub took the time to explain everything clearly — no pressure, no surprises. Thank you! More
by Kamilgurak1988
Employees Worked With
Jacob Kapolka
February 03, 2026
Jacob Kapolka gave me the best customer service ever. He gave me the greatest experience ever. This was my first purchase of my mercedes-Benz. He was very professional and loving at the same time. Thank He gave me the greatest experience ever. This was my first purchase of my mercedes-Benz. He was very professional and loving at the same time. Thank you Jacob for your awesomeness. More
by bridgettallen18
Employees Worked With
Other Employees :
Jacob Kapolka
January 08, 2026
Had a great experience working with Luis and team at Hoffman Estates on 3 very cool cars. The process was simple and I would give them repeat business in a second. I highly recommend the team at Hoff Hoffman Estates on 3 very cool cars. The process was simple and I would give them repeat business in a second. I highly recommend the team at Hoffman. More
by Jtheo816
November 24, 2025
I purchased a C43 AMG from him, and the whole experience was excellent. He explained everything clearly from start to finish, and even after the purchase, he was always quick to answer any questions I had. was excellent. He explained everything clearly from start to finish, and even after the purchase, he was always quick to answer any questions I had. He’s a fantastic salesperson with an amazing personality! More
by Hank
November 11, 2025
At Zeigler Mercedes Benz of Hoffman Estates IL I was able to purchase the perfect new 2025 MB GLS450 from ample stock at a price lower than competing dealers and at an the incredible low finance rate of 1.99 to purchase the perfect new 2025 MB GLS450 from ample stock at a price lower than competing dealers and at an the incredible low finance rate of 1.99%. Client advisor Jacob Kapolka, a motoring enthusiast and not merely a salesman, was informative and bended over backwards to fully explain the most nuanced of performance and option details of the vehicle and I cannot thank him enough. This is my second purchase from a Chicago area Ziegler dealership, my first being a 2018 Alfa Romeo Giulia AWD Ti Sport and Ziegler is well worth traveling from Chicago’s northwest side to reap the benefits of the selection, value and staff expertise. And no, I’m not a relative! More
by nonotmiketoo
October 08, 2025
Jacob made the car buying process as smooth as possible ! He knew all the answers to our questions and made it an overall great experience. Will definitely be reaching out to Jacob for our next vehicle. He knew all the answers to our questions and made it an overall great experience. Will definitely be reaching out to Jacob for our next vehicle. More
by labeebahaddad
Employees Worked With
Other Employees :
Jacob Kapolka
October 04, 2025
Great service no shady business, I had a great experience buying a car from them. Avery, Tom, and Juan were excellent to work with. They were professional, helpful, and made the process smooth from start to buying a car from them. Avery, Tom, and Juan were excellent to work with. They were professional, helpful, and made the process smooth from start to finish. I appreciate everything they have done to make sure I was comfortable with my purchase. Highly recommend this dealership and the team here. More
by Jnoah6999
September 19, 2025
We came up from Indy and bought a new GLS, Jacob was awesome. He helped us with questions early on and then took great care of us at the dealership. He really made the experience smooth and painless. Th awesome. He helped us with questions early on and then took great care of us at the dealership. He really made the experience smooth and painless. Thanks Jacob! More
by mark_mitchell23
