Mercedes-Benz of Honolulu
Honolulu, HI
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I am always pleased with the professionalism and courtesy. All employees in the Service Department are helpful and friendly. I get the impression that “I am important”! courtesy. All employees in the Service Department are helpful and friendly. I get the impression that “I am important”! More
This dealership is very courteous and professional in what they do. They are very knowledgeable and can easily diagnose any problems you have with your car. what they do. They are very knowledgeable and can easily diagnose any problems you have with your car. More
Prompt and quality service.Jeff Decorte is excellent to work with. Today I used their quick service to quickly get my lower left beam replaced. work with. Today I used their quick service to quickly get my lower left beam replaced. More
Very professional staff and service. Jeff was courteous and upfront of service plans he presented and calculated the charges if done separately. Good job overall. and upfront of service plans he presented and calculated the charges if done separately. Good job overall. More
Great service and fast! Got me exactly what I wanted without having to haggle. They really do put the customer first. A truly exceptional experience. without having to haggle. They really do put the customer first. A truly exceptional experience. More
Thanks again to Jessica and the service staff for a truly exceptional job. I can always count on her to take care of me whenever I need assistance. exceptional job. I can always count on her to take care of me whenever I need assistance. More
Warren is the greatest. The service on the my vehicle is always efficient and professional. I enjoy bringing my car to this dealership. Will definitely return. always efficient and professional. I enjoy bringing my car to this dealership. Will definitely return. More
Mercedes Benz has a top notched customer service! The whole team in sales specially Chris Farmer and in service team Devin have always takes care of me. Everyone are professional, friendly, and delivers whole team in sales specially Chris Farmer and in service team Devin have always takes care of me. Everyone are professional, friendly, and delivers exceptional customer service. Thank you Mercedes Benz for always taking care of me! More
craig hironaka explained everything and job well done . loaner car was available. As always 5 star service by him and mechanics. Everyone curtious professional and prompt. Job well done loaner car was available. As always 5 star service by him and mechanics. Everyone curtious professional and prompt. Job well done More
Really appreciate the convenience of dedicated MB service on-island, especially with caring, friendly service reps. Also loved the reliable service with conscientious text updates as the service progressed. on-island, especially with caring, friendly service reps. Also loved the reliable service with conscientious text updates as the service progressed. We’ll definitely continue to use this service center. More















