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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
771 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 771 reviews

September 02, 2020

Gabby is my go to! Any time my car needed service, etc I’d always ask for Gabby as my service advisor-She’s super sweet, friendly, very knowledgeable! Working with her is always a pleasure. Malia is als More

by SherryKass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby & Malia
Sep 04, 2020 -

Mercedes-Benz of Honolulu responded

Hi Sherry, Thank you for this incredible 5 star review on your recent service with us and highlighting Gabby! We look forward to serving you again! Thank you, Your Friends and Family at Mercedes-Benz of Honolulu

August 17, 2020

Craig is the best and really helps make sure I have an exceptional experience with my Mercedes service and goes above and beyond time and time again. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
Aug 17, 2020 -

Mercedes-Benz of Honolulu responded

Hi AJ, Thank you for your 5 star rating & genuine feedback regarding your service visit with Craig. Our team at Mercedes-Benz of Honolulu is grateful to have your continued business and loyalty! It guests like you that make our job so rewarding! We look forward to welcoming you back! Best, Your Friends and Family at Mercedes-Benz of Honolulu

August 12, 2020

Excellent Customer Service Mercedes Benz of Honolulu always gives Excellent customer service, First Class all the time, every time. My service advisor Mr. Warren Ishii is the b More

by Alec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Warren Ishii
Aug 12, 2020 -

Mercedes-Benz of Honolulu responded

Aloha Alec, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Honolulu appreciates you complementing Warren on his level of service and we are grateful for your business! Best, Your Friends and Family at Mercedes-Benz of Honolulu

August 07, 2020

The staff was Very helpful and very professional. This was my first servicing at Mercedes and they made it so easy for me. Good job! More

by blueecrushh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Aug 07, 2020 -

Mercedes-Benz of Honolulu responded

Aloha, Our team at Mercedes-Benz of Honolulu was pleased to read that you found our dealership to be the most professional! We take great pride in serving our guests well and we are grateful to have earned your business. We look forward to assisting you with all of your future Mercedes-Benz needs! Mahalo, Your Friends and Family at Mercedes-Benz of Honolulu

August 05, 2020

EXCELLENT Service I had an AWESOME service experience with Mercedes-Benz of Honolulu -- Gabby my service coordinator always does an OUTSTANDING job. Keep up the GREAT More

by dewmanoa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Aug 06, 2020 -

Mercedes-Benz of Honolulu responded

Aloha, The team at Mercedes-Benz of Honolulu appreciates your business and loyalty. Having confidence in your service advisor is something we work with great effort to provide for all of our guests. We are so pleased to know that Gabby provides you with phenomenal service and professionalism! Thank you for the 5 star rating and genuine recommendations! All the Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 31, 2020

I have had my car serviced at Mercedes Honolulu for 10+years and the excellent services remained consistent. Craig has been a trustworthy service agent. More

by Moana4701
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
Aug 04, 2020 -

Mercedes-Benz of Honolulu responded

Hi Moana, Thanks for being a loyal guest over the years! We are grateful to have earned your continued business and recommendations! The team at Mercedes-Benz of Honolulu look forward to assisting you with all of your Mercedes-Benz needs. Best Wishes, Your Friends and Family at Mercedes-Benz of Honolulu

July 29, 2020

Excellent Service Representative I wasn't clear about the reason for the recall at the time appointment was made, but the excellent service representative, Warren Ishii , cleared that More

by herbdauber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
Jul 29, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for the 5 star rating and highlighting your amazing experience with Warren! Our team appreciates your business and looks forward to seeing you again. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 23, 2020

good and efficient service service was easy to obtain,, good staff and knowledgeable on what needed to be done. All this done in a short period of time. Friendly staff from ap More

by kfong88888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
Jul 24, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for taking some time to share your 5 star experience with all of us! Our team looks forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 17, 2020

Car service It was very efficient, paper work was ready and waiting. In and out with a loaner available in minutes. Service was quick done in one day. More

by wescheung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Jul 17, 2020 -

Mercedes-Benz of Honolulu responded

Hi, Thank you for this stellar review on your experience with Craig! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Honolulu

July 16, 2020

Great Service Great service! Gabby is always friendly and efficient. My car was finished earlier than expected which is nice. I have always had good experiences wit More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Jul 17, 2020 -

Mercedes-Benz of Honolulu responded

Hi Don, Thank you for this stellar review on your experience with Gabby! Our team looks forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Honolulu

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