Mercedes-Benz of Honolulu

Paulette was very efficient and helpful every time I get service done on my car. The parts were delayed on this last service but everything worked out. service done on my car. The parts were delayed on this last service but everything worked out. More

regular service friendly greeters and advisor, they explain the service nicely. They gave me a loaner car so I don't need wait in the waiting area. friendly greeters and advisor, they explain the service nicely. They gave me a loaner car so I don't need wait in the waiting area. More

From the moment I arrive I am greeted by friendly staff. Waiting area is clean and comfortable. My vehicle is serviced on time. Quality work. I highly recommend! Waiting area is clean and comfortable. My vehicle is serviced on time. Quality work. I highly recommend! More

Recent Service I always get the best service when I bring in my car. The greeters, the service advisor, the phone person are always so friendly and helpful. I always get the best service when I bring in my car. The greeters, the service advisor, the phone person are always so friendly and helpful. More

Always pleasure, best customer service, short wait time, seamless process, best practice from phone call to final delivery. An Excellent example for auto dealer Industry. seamless process, best practice from phone call to final delivery. An Excellent example for auto dealer Industry. More

Service Super professional in checking in, meeting with consultant and keep me informed the progress. Specially the loaner car really made my life easier. Super professional in checking in, meeting with consultant and keep me informed the progress. Specially the loaner car really made my life easier. Awesome service. More

Great Service and very friendly. The service was exceptional, from the time I arrived at the dealership to the dealer and right up until met the finance person, it was great. I like The service was exceptional, from the time I arrived at the dealership to the dealer and right up until met the finance person, it was great. I like the way they made me feel important. More

The staff is very friendly. The dealership was able to offer me a loaner car. When I drove in there was no wait time. I was able to schedule my appointment on line. offer me a loaner car. When I drove in there was no wait time. I was able to schedule my appointment on line. More

As usual, service was impeccable, complete and quick. Got a loaner for my issue - nail in my tire. Everyone from the valet, to my service advisor, Jeff, to the staff in the waiting room was helpful and Got a loaner for my issue - nail in my tire. Everyone from the valet, to my service advisor, Jeff, to the staff in the waiting room was helpful and professional without being pretentious. Malia, who helps with the loaner cars, was, as usual, friendly and helpful. She put together my paperwork for the loaner quickly so I could get back on the road and get back to work. Great crew, great experience, as usual. More

Excellent customer service! Yuji is and awesome sales person. Very willing to help and find the car we wanted. No pressure and respectful of our time. Thank you! person. Very willing to help and find the car we wanted. No pressure and respectful of our time. Thank you! More