
Mercedes-Benz of Honolulu
Honolulu, HI
Filter Reviews by Keyword
By Type
Showing 764 reviews
Replay battery CRAIG Hironaka was very helpful to get my vehicle fixed. All the staff from the point I drove my vehicle in to the time I picked it up, were friendly CRAIG Hironaka was very helpful to get my vehicle fixed. All the staff from the point I drove my vehicle in to the time I picked it up, were friendly and helpful. More
Service and Repair We continue to go back to the dealership, in spite of our vehicle's ages, due to Craig Hironaka, who has continued to provide a consistently high leve We continue to go back to the dealership, in spite of our vehicle's ages, due to Craig Hironaka, who has continued to provide a consistently high level of service and follow-up! The dealership is extremely fortunate to have him! More
Excellent Service Craig Hironaka provided me with an excellent service--the guy you would want as a service advisor! I truly appreciate the assistance he rendered. P Craig Hironaka provided me with an excellent service--the guy you would want as a service advisor! I truly appreciate the assistance he rendered. Problem fixed in MB E350. More
Service A and problem with my battery Warren Ishii had provide excellent service. With his knowledge and expertise, he provide me options to fix my car at low cost which every client need Warren Ishii had provide excellent service. With his knowledge and expertise, he provide me options to fix my car at low cost which every client needs. Dealership provide me a loaner which make my life easier. More
Exceptional service Craig did a great job taking care of the issue with my vehicle. There was software problem which took a while to fix so they gave me a loaner which Craig did a great job taking care of the issue with my vehicle. There was software problem which took a while to fix so they gave me a loaner which allowed me to run errands and not waste time. More
Service Excellent service and friendly, very scheduleprofessionals. Customer service are excellent and I'm thankful and really appreciate Warren for helping Excellent service and friendly, very scheduleprofessionals. Customer service are excellent and I'm thankful and really appreciate Warren for helping me anytime I'm bring my car for service, More
Equal treatment I brought my car into the dealership without any appointment due to a blown out tire. The receptionist assigned me to a service advisor who attended t I brought my car into the dealership without any appointment due to a blown out tire. The receptionist assigned me to a service advisor who attended to my needs in due time. I felt that every client is a priority. Fast and efficient service. More
annual maintenance check. I am sure they did a good job servicing my car. They provided shuttle service. They provided annual safety check for free. Explained to me marginal pr I am sure they did a good job servicing my car. They provided shuttle service. They provided annual safety check for free. Explained to me marginal problems the car had. More
Positive experience in leasing a Mercedes I was treated with respect and interest from every person. My sales consultant Kanoe Robinson was professional, listened to me, and directed me to th I was treated with respect and interest from every person. My sales consultant Kanoe Robinson was professional, listened to me, and directed me to the car that fit my stated needs and preference. I now lease the most beautiful, comfortable, and safe car that I've ever driven. Mercedes---your people are "top of the line" to meet the standards of your product. Congratulations to you and to me. More
fantastic Robert and Sam were the best. Aloha All, My experience at Mercedes was and continues to be a very happy and exciting experience. This my second car purchased at Mercedes Benz of Aloha All, My experience at Mercedes was and continues to be a very happy and exciting experience. This my second car purchased at Mercedes Benz of Honolulu Sincerely, Ronald Thames More