Back

Mercedes-Benz of Honolulu

Honolulu, HI

4.7
764 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

Directions

By Type

Showing 764 reviews

September 01, 2017

Replay battery CRAIG Hironaka was very helpful to get my vehicle fixed. All the staff from the point I drove my vehicle in to the time I picked it up, were friendly More

by RK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
August 27, 2017

Service and Repair We continue to go back to the dealership, in spite of our vehicle's ages, due to Craig Hironaka, who has continued to provide a consistently high leve More

by oldiesbutgoodies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
August 25, 2017

Excellent Service Craig Hironaka provided me with an excellent service--the guy you would want as a service advisor! I truly appreciate the assistance he rendered. P More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
August 20, 2017

Service A and problem with my battery Warren Ishii had provide excellent service. With his knowledge and expertise, he provide me options to fix my car at low cost which every client need More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
August 16, 2017

Exceptional service Craig did a great job taking care of the issue with my vehicle. There was software problem which took a while to fix so they gave me a loaner which More

by Henry Holliday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
August 09, 2017

Service Excellent service and friendly, very scheduleprofessionals. Customer service are excellent and I'm thankful and really appreciate Warren for helping More

by wilma
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren
August 06, 2017

Equal treatment I brought my car into the dealership without any appointment due to a blown out tire. The receptionist assigned me to a service advisor who attended t More

by bethcu808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KIMO, service advisor.
August 03, 2017

annual maintenance check. I am sure they did a good job servicing my car. They provided shuttle service. They provided annual safety check for free. Explained to me marginal pr More

by annual safety check
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff at maintenance department
July 27, 2017

Positive experience in leasing a Mercedes I was treated with respect and interest from every person. My sales consultant Kanoe Robinson was professional, listened to me, and directed me to th More

by rhoda feinberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist, sales consultant, Vicky gave me a tutorial on interior features, Robert Lee helped with the financial issues,
July 24, 2017

fantastic Robert and Sam were the best. Aloha All, My experience at Mercedes was and continues to be a very happy and exciting experience. This my second car purchased at Mercedes Benz of More

by ronald thames
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam and Robert
...
42
...