Mercedes-Benz of Honolulu

Awesome service , very organized and I felt very comfortable. They kept me informed throughout the Service. Good communication, easy to get in touch with department , very organized and I felt very comfortable. They kept me informed throughout the Service. Good communication, easy to get in touch with department if I had questions More

MB service dept. I would say without reservation that the service department always lives up to the high standards that I expect when I bring my car in for service. I I would say without reservation that the service department always lives up to the high standards that I expect when I bring my car in for service. I particularly look forward to the personal service and friendship that Jeff De Corte shows me every time I visit the service department.. Even though this Mercedes E320 is a 2003 model it is treated like a new car. Even though I purchased my other 2014 Mercedes, SLK55 AMG from another dealer Jeff handles it with kid gloves. Aloha and many thanks to Jeff. More

Prompt, courteous, accommodating My service Mr. Is always willing to accommodate my needs, he is quick and willing to help when I am short on time, very. Attentive My service Mr. Is always willing to accommodate my needs, he is quick and willing to help when I am short on time, very. Attentive More

Karlson "Kui" Keliikipi Kui is truly an exceptional person. His customer service skills is outstanding. I am so very happy I hooked up with him again (I was a former BMW cu Kui is truly an exceptional person. His customer service skills is outstanding. I am so very happy I hooked up with him again (I was a former BMW customer of Kui's). I will definitely recommend Kui for anyone looking for a car to purchase. The other employees I met were also very helpful and friendly. Fred Kubota More

I was treated with care from the moment I entered! Although I did not have an appointment - I was treated as if I did. The care and service were exceptional as Manny listened to my concerns and worked Although I did not have an appointment - I was treated as if I did. The care and service were exceptional as Manny listened to my concerns and worked diligently to address my needs! I impressed with the willingness to work with my challenging schedule. Additionally, I was impressed by the fact that Manny took a few moments to get to know me as a customer. More

safety check This year, my safety check was much faster than the last year's. And everyone at Mercedes was nice to me as always. Thank you very much! See you agai This year, my safety check was much faster than the last year's. And everyone at Mercedes was nice to me as always. Thank you very much! See you again! More

TERRIFIC SERVICE! WONDERFUL & EXCEPTIONAL SERVICE! THANK YOU! Absolutely courteous customer service! My car is in AMAZING condition after service! Will definite WONDERFUL & EXCEPTIONAL SERVICE! THANK YOU! Absolutely courteous customer service! My car is in AMAZING condition after service! Will definitely recommend to others! Thank you Mercedes Benz! More

Tire replacement Great overall service, called that day to have my tire checked for a leak and was able to bring my car in even without an appointment. Great overall service, called that day to have my tire checked for a leak and was able to bring my car in even without an appointment. More

Commercial cargo van I was greeted as soon as I walked into the showroom and introduced to art from the commercial division. He was very knowledgeable and easy to work wit I was greeted as soon as I walked into the showroom and introduced to art from the commercial division. He was very knowledgeable and easy to work with. Once I made my decision he processed everything very quickly. Then the next day I changed my mind and he accommodated my request without hesitation. It was smooth sailing after that. So far I'm really pleased with my purchase. More

Yearly service/ maintanence I am very satisfied with the service and attention to detail that I received from Craig Hironaka, I am not only enjoy visiting with him, I also trust I am very satisfied with the service and attention to detail that I received from Craig Hironaka, I am not only enjoy visiting with him, I also trust he's recommendations. He always takes his time explaining every question that I may have as well as suggestions on what I need to take of next on my car. More