Mercedes-Benz of Honolulu

I have very good experience over all. Customers service very good. service rep very friendly and helpful. He explain in detail how and when the car going to finish. When we pick up the Customers service very good. service rep very friendly and helpful. He explain in detail how and when the car going to finish. When we pick up the car on time. More

Always a great experience! Not once have I came to the Mercedes Benz dealership in Honolulu and left with a bad experience. Every service I've had done here,has always been a g Not once have I came to the Mercedes Benz dealership in Honolulu and left with a bad experience. Every service I've had done here,has always been a great one. The staff here are very friendly and acknowledgeable,from the time you call to scheduling an appointment,to you picking up your car,your treated with kindness and respect. More

Very good Sales person; Chris Farmer does an outstanding representing your dealership. Great follow up and ensures that we are comfortable with the numerous ope Sales person; Chris Farmer does an outstanding representing your dealership. Great follow up and ensures that we are comfortable with the numerous operating systems of the vehicle. More

Service excellence Jeff always treats me with respect and spells out what needs to be done to my Mercedes. I hope that everyone at the dealership has a great Thanksgivin Jeff always treats me with respect and spells out what needs to be done to my Mercedes. I hope that everyone at the dealership has a great Thanksgiving day. More

Excellent service as always As always, excellent customer service. Dropped off our vehicle, which was quickly taken in, I was out of there in a few minutes. The shuttle service As always, excellent customer service. Dropped off our vehicle, which was quickly taken in, I was out of there in a few minutes. The shuttle service was ready and waiting, as promised. Great communication regarding the progress and completion of the service. Pickup was quick as well, exactly how I like it! Appreciated the option to pay online prior to picking up the vehicle. More

No complaints Was in for regular maintenance. As usual they go beyond my expectations. Speedy and friendly service. I'm completely satisfied. I have no complaints. Was in for regular maintenance. As usual they go beyond my expectations. Speedy and friendly service. I'm completely satisfied. I have no complaints. Everything on my list for them to check was checked off and i left a happy camper. More

Customer Service Drop off appt was very fast & professional. Advisor did a very good job, answered all of my questions & Kept me informed, through out the service proc Drop off appt was very fast & professional. Advisor did a very good job, answered all of my questions & Kept me informed, through out the service process. And pick up process was also very fast & professional. Great Team @ mercedes. More

Excellent Totally satisfied with overall service,Charly my salesperson had been very helpfull ,friendly,detailed and thorough and respectful of want you wants i Totally satisfied with overall service,Charly my salesperson had been very helpfull ,friendly,detailed and thorough and respectful of want you wants in a car More

Above And Beyond I brought my car in for Service A2. Kimo is my new service advisor and he is WONDERFUL! He' s super friendly and kept me apprised of the status of m I brought my car in for Service A2. Kimo is my new service advisor and he is WONDERFUL! He' s super friendly and kept me apprised of the status of my car. The following morning when I picked up my car and returned the loaner, the young men working in the garage insisted on transferring the contents of the trunk (scuba gear and tanks) from the loaner into my GLK. I have always received good service at MB of Honolulu but this visit was truly exceptional! Keep up the good work! More

They listen and improve. I moved to Hawaii four years ago and was appalled by the service. I made several complaints and suggestions. Four years later, the issues were fixed! I moved to Hawaii four years ago and was appalled by the service. I made several complaints and suggestions. Four years later, the issues were fixed! Good job! More