Mercedes-Benz of Honolulu

improve I think that you guys canbetter the carwash provided, I feel like a $25 or $30 carwash should include vacum thanks thanks thanks thanks thanks I think that you guys canbetter the carwash provided, I feel like a $25 or $30 carwash should include vacum thanks thanks thanks thanks thanks More

2015 Mercedes-Benz 350GLK Demo As I wrote last week in connection with my recent lease of a 2016 Smart Car Prime, Kelsey, Lito and Paul were also extremely helpful in helping me to As I wrote last week in connection with my recent lease of a 2016 Smart Car Prime, Kelsey, Lito and Paul were also extremely helpful in helping me to make the necessary arrangements to lease a 2015 Mercedes-Benz 350GLK demo several days ago. I also want to commend the General Sales Manager, John Shreve, for his personal involvement. Without his willingness to accommodate my specific needs, I'm quite sure there would't have been a deal to lease the second car from your dealership. Mahalo nui loa! More

Excellent customer service. If all cars were created equal I would buy my car at Mercedes every time because the service is outstanding. The sale man provided excellent service. If all cars were created equal I would buy my car at Mercedes every time because the service is outstanding. The sale man provided excellent service. The staff provided a comfortable atmosphere. Job well done. Aloha Wayne Kim More

Great Help Craig always does a great job answering questions, and helping me with various issues. He also showed me how the car will give me my tire pressure and Craig always does a great job answering questions, and helping me with various issues. He also showed me how the car will give me my tire pressure and other information. He also told me how to help my husband who just got a new battery at Mercedes, and didn't know how to reset his windows. He even took me to see one of the gals in the sales department who explained how my phone connection works. I was having problems. I really appreciate this extra help. That's what makes it 5 star. More

"Excellent Customer Service Representaive of MB" Craig Hironaka "as always" took care of my vehicle with a friendly attitude and besides answering all my questions and concerns, he help me on solvin Craig Hironaka "as always" took care of my vehicle with a friendly attitude and besides answering all my questions and concerns, he help me on solving other issues with my car. I consider Craig an Excellent worker and knowledgeable service representative. Great service experience. More

Great Service as Always All of my experiences at Mercedes-Benz of Honolulu have been wonderful -- FANtastic cars (I'm leasing a SMART car) -- GREAT service -- friendly and co All of my experiences at Mercedes-Benz of Honolulu have been wonderful -- FANtastic cars (I'm leasing a SMART car) -- GREAT service -- friendly and courteous staff who go out of their way to assist. Keep up the good work. More

Yearly service check Craig Hironaka at Mercedes service is THE BEST! He takes good care of my car to the point where I just don't worry and he's there when I need new tir Craig Hironaka at Mercedes service is THE BEST! He takes good care of my car to the point where I just don't worry and he's there when I need new tire, service, diagnosis, free safety check and always washed car when finished! Courteous, listens, he's the man! More

Service A Doug was my guy . Very nice , got me in quick, out quick , My only thing, is my rims were dirty . My car was washed , but the rims ..... meh Ma Doug was my guy . Very nice , got me in quick, out quick , My only thing, is my rims were dirty . My car was washed , but the rims ..... meh Maybe its my fault. other than that, great job More

purchase of maintenance Paul was very nice and professional. The receptionist was very welcoming and offered water or coffee. Brad, my salesperson remembered me from my pur Paul was very nice and professional. The receptionist was very welcoming and offered water or coffee. Brad, my salesperson remembered me from my purchase in July. More

Konrad was the reason for the sale I was set to buy a car at a different dealership literally the very next day I visited your dealership. I just went to Mercedes to do some due diligen I was set to buy a car at a different dealership literally the very next day I visited your dealership. I just went to Mercedes to do some due diligence. Konrad stepped in, was knowledgeable, friendly, persistent, and researched not only what I wanted but what the competition had available. He was the reason I didn't buy go through with my original purchase. He deserves whatever highest award you guys give. More