Mercedes-Benz of Honolulu

Service It was very good service with Juliana. Just hope that they can fix my car problem next time with the part that is on the way. It was very good service with Juliana. Just hope that they can fix my car problem next time with the part that is on the way. More

Great Service Experience Graig Hironaka does a great job in following up on the work being done and providing updates. I have never been disappointed. He goes the extra mile Graig Hironaka does a great job in following up on the work being done and providing updates. I have never been disappointed. He goes the extra mile. More

Had been a very pleasant experience. Howard is a very experienced professional. He moved the whole purchase process very smoothly and efficiently, attended to every details, and with gre Howard is a very experienced professional. He moved the whole purchase process very smoothly and efficiently, attended to every details, and with great courtesy and nice smiles through out the process. It was truly a pleasant experience in working with Howard. More

Annual auto check up service MB of Honolulu has great staff and they always provide excellent, timely services. A shuttle was provided for me from my work place to the dealer's lo MB of Honolulu has great staff and they always provide excellent, timely services. A shuttle was provided for me from my work place to the dealer's location so the whole experience was very smooth and convenient. More

Very satisfactory Even though I don't have a loaner the shuttle brought me home@ Makakilo and I also given a good discount,thank you so much! Even though I don't have a loaner the shuttle brought me home@ Makakilo and I also given a good discount,thank you so much! More

Great Service Quality of work was great. But, I had to wait 3 and a half hours just to get 1 new tire!!! I went on a Saturday and they were very busy and it seemed Quality of work was great. But, I had to wait 3 and a half hours just to get 1 new tire!!! I went on a Saturday and they were very busy and it seemed like only 1 or 2 service guys were working. Maybe put more employees on weekends for faster service. More

Service My tire had a razor blade in it and I brought the car in to the dealership to get it looked at. The razor hadn't pierced the tire where it was leaking My tire had a razor blade in it and I brought the car in to the dealership to get it looked at. The razor hadn't pierced the tire where it was leaking air but after they assessed it I was told to replace the tire. From the time that I arrived until I was finished everything was professional and pleasant. More

Smart car services. After I pick up my smart car and drive every day and I found something wrong about audio system. It cuts out for a second then return normal often. ( After I pick up my smart car and drive every day and I found something wrong about audio system. It cuts out for a second then return normal often. (every 15-20 minutes) I made appointment smart car service department and they find out any problem of audio system. I hope this problem not come back again when I drive myself. Mr. Decorate take care of my smart car very well in this time. More

good service department I was very impressed with the service advisor, Julianna. She was extremely knowledgeable, efficient, considerate and thorough, which made the entire e I was very impressed with the service advisor, Julianna. She was extremely knowledgeable, efficient, considerate and thorough, which made the entire experience quite pleasant for me. It pretty much went flawlessly and the turn around time was the best I have ever had. More

Annual service Service person was excellent. Busy day, but took good care. Look at the needs of my car and recommended the service I needed. Very pleasant and eas Service person was excellent. Busy day, but took good care. Look at the needs of my car and recommended the service I needed. Very pleasant and easy to work with. I would want him to be my service agent on my next visit. More