Mercedes-Benz of Honolulu

Superior service I recommend Warren Ishii for being an exceptional service representative. He took me on time and arranged for a loaner car. He reviewed all services t I recommend Warren Ishii for being an exceptional service representative. He took me on time and arranged for a loaner car. He reviewed all services the mechanic provided. More

GREAT SERVICE CONSULTANT Jeff De Corte from my first 10,000 mile service to this last one at 50,000 miles has always been very professional and knowledgeable. Being a former a Jeff De Corte from my first 10,000 mile service to this last one at 50,000 miles has always been very professional and knowledgeable. Being a former auto and truck mechanic and repair shop owner I feel very good dealing with Jeff. I will be there for my 60,000 mile service or for any other work I may need. All the staff personnel that you encounter are very friendly. More

clear, concise, economical, transparent, professional my service rep communicated clearly what needed to be done each step of the way. he was very concise and did not waste anybody's time he made sure a my service rep communicated clearly what needed to be done each step of the way. he was very concise and did not waste anybody's time he made sure all repairs were done in the most responsible, economical fashion with an eye for the future not just to quick patch the moment. he made sure I knew what every step was going to cost and how long it would take. he spoke clearly, articulated well, stayed absolutely on topic, did what he said he was going to do. flawless, as always. MB Honolulu has great DNA. I've used them exclusively for the past 10 years. They are the best! More

Surpassed my expectations! A shopping experience commensurate with the type of vehicle purchased - met and exceeded all my expectations! Kudos to the entire team from sales to A shopping experience commensurate with the type of vehicle purchased - met and exceeded all my expectations! Kudos to the entire team from sales to finance. I will be a Mercedes Benz of Honolulu customer for life now that I know what I've been missing :) I mean it. Customer service and attention to detail has been superlative. I could not recommend higher - Quon, Kui, Beka, Wendy and Angie. I was treated even better than at my own bank and believe you me I let them know it too. My MB ownership history goes from a CLK430 to a CLK55 to now a CPO E350C. I just love the body style and uniqueness of this particular model. With luck I will have an S65 someday! Mahalo Nui Loa Mercedes. More

Excellent Customer Service! Kudos to Stephanie promptness, friendliness, and professionalism. Superb job! Thanks to the two drivers' great personality, friendliness and wearing t Kudos to Stephanie promptness, friendliness, and professionalism. Superb job! Thanks to the two drivers' great personality, friendliness and wearing those smiles on their faces at all times! More

Completely satisfied with my experience once again. I now consider Mercedes Benz of Honolulu the standard to which all others dealers will be compared to. Every aspect of the dealership adds to the serv I now consider Mercedes Benz of Honolulu the standard to which all others dealers will be compared to. Every aspect of the dealership adds to the service that I consider well above average. More

Excellent Service! As always, Craig is very efficient and helpful.... does everything with a smile. I was a "waiter", but didn't have to wait too long. Was in and out As always, Craig is very efficient and helpful.... does everything with a smile. I was a "waiter", but didn't have to wait too long. Was in and out before you know it! I am in good hands with Craig when I take my car in for maintenance/service. More

Exceptional service Jeff was great to work with and made our service experience easy. We were provided a loaner and the repairs were made sooner that expected. Jeff was great to work with and made our service experience easy. We were provided a loaner and the repairs were made sooner that expected. More

Service Hi service was great and so was Jeff the advisor. Got a car to loan and I forgot my garage door opener in the shade visor?? would like to get it back Hi service was great and so was Jeff the advisor. Got a car to loan and I forgot my garage door opener in the shade visor?? would like to get it back please. Aloha Tim Gutierrez More

Truly a hassle free experience, and I appreciate it. It was hassle free, and timely. I was given a beautiful loaner while my car was being serviced. Kanoe Robinson took car of all the scheduling of my s It was hassle free, and timely. I was given a beautiful loaner while my car was being serviced. Kanoe Robinson took car of all the scheduling of my service appointment, and then contacted me on my cell phone, which is very convenient, Mahalo, Kathy Winston More