Mercedes-Benz of Honolulu

My first experiment and the best one at a Benz-dealership The saleman Marc Mcmarray is really into his job. He explained in details and showed his knowledege on Mercedez Benz CLA 250. He spent his 4 hours on The saleman Marc Mcmarray is really into his job. He explained in details and showed his knowledege on Mercedez Benz CLA 250. He spent his 4 hours on his customer without showing any frustration, or tireness. Also, I had a great experience learning about the car this morning. She shows great knowlege about her Mercedez's and great explaination without confusion her customer. I will definitely come back for my second Benz. Thank you for your great services. More

Exceptional Excellent service, quick and knowledgeable. Craig was an amazing service manager. An appointment was set quickly and a loaner provided which made it i Excellent service, quick and knowledgeable. Craig was an amazing service manager. An appointment was set quickly and a loaner provided which made it incredibly convenient for me. More

2nd maintenance (20,000 miles) We made our appointment way ahead. Was supposed to get a loaner car. Was told none was available. So they ended up driving us home. And next day, We made our appointment way ahead. Was supposed to get a loaner car. Was told none was available. So they ended up driving us home. And next day, they delivered it to us. Since we had a second car, we were not inconvenienced at all. More

As usual, everything was great, thanks to Warren. Warren has been my service advisor for several years, through several M.B vehicles. He has always provided excellent assistance with everything I've Warren has been my service advisor for several years, through several M.B vehicles. He has always provided excellent assistance with everything I've had to have done. I can count on and depend on Warren to get things done properly, and I hope he'll be there for me with my next M.B. vehicle. KMTanaka More

Service representative Julianna Parks was extremely courteous and friendly when speaking to her About the service needed on my vehicle. She was easy to talk to and I would Julianna Parks was extremely courteous and friendly when speaking to her About the service needed on my vehicle. She was easy to talk to and I would rate her a 10 for customer service. The service performed on my vehicle was done quickly and proficient? GREAT SERVICE ALL AROUND. More

Excellent service and always courteous Outstanding overall service and courtesy. Minimal waiting time. Outstanding knowledge and concern of problem. Friendly courtesy driver and counter Outstanding overall service and courtesy. Minimal waiting time. Outstanding knowledge and concern of problem. Friendly courtesy driver and counter personnel, and knowledgeable. Everyone seems to know their job and enjoy it. More

Recall for Mercedes The staff at Mercedes are the best! Friendly and accommodating at all times. Always enjoy stopping at the service department for the pastries and wat The staff at Mercedes are the best! Friendly and accommodating at all times. Always enjoy stopping at the service department for the pastries and water. More

Superior service I recommend Warren Ishii for being an exceptional service representative. He took me on time and arranged for a loaner car. He reviewed all services t I recommend Warren Ishii for being an exceptional service representative. He took me on time and arranged for a loaner car. He reviewed all services the mechanic provided. More

GREAT SERVICE CONSULTANT Jeff De Corte from my first 10,000 mile service to this last one at 50,000 miles has always been very professional and knowledgeable. Being a former a Jeff De Corte from my first 10,000 mile service to this last one at 50,000 miles has always been very professional and knowledgeable. Being a former auto and truck mechanic and repair shop owner I feel very good dealing with Jeff. I will be there for my 60,000 mile service or for any other work I may need. All the staff personnel that you encounter are very friendly. More

clear, concise, economical, transparent, professional my service rep communicated clearly what needed to be done each step of the way. he was very concise and did not waste anybody's time he made sure a my service rep communicated clearly what needed to be done each step of the way. he was very concise and did not waste anybody's time he made sure all repairs were done in the most responsible, economical fashion with an eye for the future not just to quick patch the moment. he made sure I knew what every step was going to cost and how long it would take. he spoke clearly, articulated well, stayed absolutely on topic, did what he said he was going to do. flawless, as always. MB Honolulu has great DNA. I've used them exclusively for the past 10 years. They are the best! More