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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
771 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 771 reviews

August 06, 2023

Excellent professional service! Sales person was knowledgeable and got the sale completed in a timely manner! Excellent service!! Thank you for my dream car! More

by theresa.brown863
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale
August 03, 2023

Our dealer (Chris) was very accommodating which made it easy for us in making our decision. More

by Satisfied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
July 18, 2023

Easy to work with! Everyone was very pleasant. I highly recommend this dealership! I highly recommend George Benavente. More

by hawaiiantario
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Benavente
June 28, 2023

This was the best used-car purchase imaginable. Our sales person, George, was personable, honest, efficient and just wonderful throughout the process. Couldn't be better and we love our car! More

by annbrandman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Benavente
June 01, 2023

I recently had the pleasure of purchasing a GLS from Mercedes of Honolulu, and I am delighted to share my exceptional experience with the dealership. I want to express my sincere appreciation for the ou More

by pw1388
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George
May 12, 2023

Got my car service for 80,000 and a turn in for recall. Services and people are great, the cost compare to the mainland is ridiculously high. I paid additional 500 compared to the price in mainland and I' More

by Guy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Kusaka
May 04, 2023

Gabby is awesome! Any company would be fortunate to have her on their team! She is an example for others in the industry to emulate! More

by Rice Ohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
March 11, 2023

Professional and courteous reception and conversation regarding the car purchase. Knowledgeable staff that explain clearly the features of the car. Answers were very helpful to our questions. More

by Randall Furushima
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Chang
Mar 16, 2023 -

Mercedes-Benz of Honolulu responded

Hi Randall, Thank you for choosing Mercedes-Benz of Honolulu! It is our top priority to give guests an outstanding experience. With that, it is a delight to hear Sam ensured you had a great time while searching for the perfect vehicle. It was our pleasure to help you get to know every aspect of your vehicle. Congratulations! Aloha, Your Friends and Family at Mercedes-Benz of Honolulu

February 22, 2023

Excellent service and very friendly staff. Gabby was very efficient and quick to do the safety check in a professional manner. I would highly recommend this dealership More

by alohakari39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill and Gabby
Feb 23, 2023 -

Mercedes-Benz of Honolulu responded

Hi alohakari39, Congratulations on your new vehicle! The safety and satisfaction of our guests is important to us. We are so appreciative of your feedback about your experience with Bill and Gabby. We are delighted to hear that our team was able to deliver such exceptional service and help you find the perfect car. We look forward to assisting you for many years to come and are here to help should you need us. We wish you many miles of enjoyment! Aloha, Your Friends and Family at Mercedes-Benz of Honolulu

December 30, 2022

Due I have lot of cars I have been most of the dealerships on this island. I would like to say that local Mercedes-Benz management and also stuff have built a very strong service culture and I ho More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and service advisor
Jan 02, 2023 -

Mercedes-Benz of Honolulu responded

Hi Andre, Thank you for the 5-star rating! Our team is delighted to hear about your exceptional service experience. We look forward to seeing you at your next scheduled visit. All the best, Your Friends and Family at Mercedes-Benz of Honolulu

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