Mercedes-Benz of Houston Greenway

The negotiation was very pleasant. I did my homework and knew what I would pay for the car and we were able to agree on a price very quickly without the typical back and forth on price. Alex Star was a rea knew what I would pay for the car and we were able to agree on a price very quickly without the typical back and forth on price. Alex Star was a real pleasure to deal with and I will recommend him to anyone considering purchasing a Mercedes. More

George was very helpful and patient as I decided which vehicle I wanted and then got me the best price possible. Dawn with financing really went above and beyond getting me the best interest rate availabl vehicle I wanted and then got me the best price possible. Dawn with financing really went above and beyond getting me the best interest rate available. Buying a car at Greenway was so easy. When I purchased my last car it took ALL day. At Greenway the process was much quicker and a lot less painful. More

Jim Frazier is an amazing employee of Mercedes-Benz of Houston-Greenway. His communication excels expectations. He kept me informed from day 1 through closing. Jim is more than a salesman. He cares ab Houston-Greenway. His communication excels expectations. He kept me informed from day 1 through closing. Jim is more than a salesman. He cares about the customer and it shows. When I first inquired via the internet I never throught I would receive a reply based on prior experiences from dealerships. Not only did he communicate (internet and phone) and respond, he was ready to order the car of my choice. . .he was ready and excited to get the process started. His excitement and engergy is contagious and it was a pleasure working with him. Mercedes has always been my favorite vehicle. Jim Frazier and Mercedes Benz is my car of choice. Between my husband and myself, we have owned 5 or 6 Mercedes and Mercedes-Benz Greenway has the best salesman of any dealership we have purchased a car from. If asked what the dealership could do to improve my experience I would just have to say. . . keep up the good work! More

Mike Walsh's many well-placed accolades are well deserved. Mike continuously goes the extra mile for us, and always has our well-being mind. Mike has incredible integrity and updates us with statu deserved. Mike continuously goes the extra mile for us, and always has our well-being mind. Mike has incredible integrity and updates us with status reports without being asked! Who does that?? Thank you for Mike! More

Mike Walsh, my service advisor at MB Greenway is the main reason I trust that dealership. I have worked with him for over 2 decades; he previously was the service manager who took care of my Mazda RX7 befor reason I trust that dealership. I have worked with him for over 2 decades; he previously was the service manager who took care of my Mazda RX7 before he joined Mercedes Benz. He has taken very good care of my cars including my SL550 and my CLK500. I trust him to provide the best and cost-effective service for the cars I love. These cars are built to last and they run like new after 7 and 9 years of respective service. In the long-run, these cars are so reliable and solid that they are not that much more expensive to own than cars that are initially less expensive to buy. They are very comfortable, very safe and very fast. With new, cost effective models like the CLA class, MB is a brand that should become even more popular. Swithcing my loyalty from Mazda, Acura and Honda to MB was one of the best purchase decisions I ever made. The technology and build quality of these cars is worth the extra cost. MB Greenway has been a great dealership from purchase through several years of maintenance and they even set up European delivery for my 2007 SL550, one of the most thrilling purchase and driving experiences of my life! These cars keep me very happy because of their excellent design, build quality and, most importantly, because of Mike Walsh and his crew, who keep these cars running like new. Thanks, Mike! More

The buying experience was good. Gerorge quintero is a experienced sales professional who treats customers with courtesy and politeness. He is very good in what he does. experienced sales professional who treats customers with courtesy and politeness. He is very good in what he does. More

From the moment you step in you will see smiles around you from people who are willing to assist by giving information and showing you around. it doesn't really matter if you have already planned a trust you from people who are willing to assist by giving information and showing you around. it doesn't really matter if you have already planned a trust drive or just stepping in for quotes just after appraising your car at the carmax like me. The sales person that I had the pleasure of meeting was Mr. Ali Akhavan. He is the guy you want to have on your side when buying a used car. With his past experience as a service manager in the same dealership , he knows about cars, their weaknesses so his hints were something that helped us in choosing what is best for our way of life. After choosing a certified used 2011 E350 Bluetec( Diesel) , with help of Mr. Akhavan we were able to get the same quote for our old trade in car as we had from Carmax and also on the other hand we did get some special price on our purchase. The finance department is just an easy 1-2-3. With help of Mr. Richardson as the finance manager we did get a perfect %1.99 finance that saved us more that what we were thinking of.The rest of the process was quick and fun signing on a cool monitor instead of papers. The whole trade in and purchase didn't take more than 2 hours and we enjoyed waiting time by checking all different cars in the showroom , shopping the small boutique of Mercedes gift products and also sitting on a comfortable chair drinking a freshly brewed cafe chino! At end our car war ready with a full tank of diesel, all detailed and clean, with fresh smell. Even tough I have another Mercedes dealer much closer to my house but I always return to this one without any hesitation. More

Steve was great and answered all my questions honestly and promptly. I traded in a BMW 335i and actually was given a fair price on the trade. I am very impressed over all and promptly. I traded in a BMW 335i and actually was given a fair price on the trade. I am very impressed over all More