Mercedes-Benz of Houston Greenway

Mike Maidenberg was probably one of the most honest, upbeat, positive, professionals we have had the pleasure to work with. Car shopping is not one of our favorite acitvites but Mike was different. upbeat, positive, professionals we have had the pleasure to work with. Car shopping is not one of our favorite acitvites but Mike was different. Jessica Naegele in service is one of the best representatives we have experienced. She keeps us informed and explains in detail any issues we encounter. More

Jerry Jow provided exceptional service. He was very friendly, courteous and attentive. He expressed extreme knowledge in his sales product. This allowed me to make my decision to purchase this vehicl friendly, courteous and attentive. He expressed extreme knowledge in his sales product. This allowed me to make my decision to purchase this vehicle. Thank you Jerry Jow! More

Kevin Graves is the BEST service advisor! He always makes sure everything is taken care of and my car is always in perfect shape upon completion! sure everything is taken care of and my car is always in perfect shape upon completion! More

Chien Tsai is an excellent Service Advisor, and Darrell Williams is a fantastic Service Manager, both are a true asset to MB Greenway, and the MB brand. Everything was handled in a professional manner duri Williams is a fantastic Service Manager, both are a true asset to MB Greenway, and the MB brand. Everything was handled in a professional manner during my time of distress. Being broken down and out of town away from your home dealership is no fun, but MB Greenway was fabulous to work with. THANK YOU for such a great exsperience! Promote Chien and Darrell! More

Jay provided truly exceptional service. I can trust when I bring my car in, everything will be taken care of, even things I didn't expect- they always look over the car for any potential problems and addres I bring my car in, everything will be taken care of, even things I didn't expect- they always look over the car for any potential problems and address recalls when I go in. As a bonus, I always leave with a fresh, clean car. He is truly professional and one of the best in the business!! More

Faced with a nearly dead battery at 4pm on a Friday I rushed to Mercedes Greenway, the dealership where I purchased my car and continue to go for service. By the time I arrived it was 4:45pm and they clo rushed to Mercedes Greenway, the dealership where I purchased my car and continue to go for service. By the time I arrived it was 4:45pm and they close at 5pm but my service advisor, Jerry Jow, rallied to find a mechanic willing to stay late and replace my battery and complete a few other necessary checks. Less than one hour later, the work had been completed and I was able to leave with my dependable 450 GL and very, very satisfied once agian with Meredes Grrenway and Jerry Jow. More

Best Customer Service Department of any luxury car on the market. Staff greets you upon arrival and makes the check in/check out process quick and easy. the market. Staff greets you upon arrival and makes the check in/check out process quick and easy. More

I, Delores Ross, was in searched for a new car, and I asked my son Kevin Knight to assist me. Kevin has owned a Mercedes for several years. Kevin recently purchased his Mercedes G500 from Greenway Merced asked my son Kevin Knight to assist me. Kevin has owned a Mercedes for several years. Kevin recently purchased his Mercedes G500 from Greenway Mercedes and Brandon was his Salesman. I live in the Killeen/Ft. Hood area. My son went to your dealership and with Brandon assistance found the Mercedes 2011 E350. Kevin said he was able to test drive it and he loved the way the car looked and drive. Sight unseen, I agreed to purchase the car. Brandon and I communicated by phone and e-mail. When I arrived on Friday (11/30/12), Brandon greeted me and made me feel special. I was very excited and happy about purchasing my very first Mercedes. Brandon stayed with me through the whole process. He took me and Kevin for a test drive. Brandon showed and explained how to operate the car. Brandon told me that if I should have any questions or concerns regarding my car to please call him. I returned back to the Killeen/Ft. Hood area and all my friends and co-workers just love my car. I was happy to tell them where I purchased my car. I highly recommend Greenway Mercedes Dealership. Thank You, More

Jessica is my service service advisor and is exceptional. She is professional, friendly, and always knows my name. I always tell others that have Mercedes to ask for her to be their advisor! exceptional. She is professional, friendly, and always knows my name. I always tell others that have Mercedes to ask for her to be their advisor! More

Carlos met and exceeded expectations in working with me to get a quote on repairs that I will address in Q1/Q2 of 2013. The experience met the high expectations that Mercedes owners would/should have. T to get a quote on repairs that I will address in Q1/Q2 of 2013. The experience met the high expectations that Mercedes owners would/should have. This is why I continue to bring my Mercedes back to Greenway for all service related needs. More