Mercedes-Benz of Houston Greenway

The sales person Mohamed Al Fawriya was very courteous and helpful. However, was not happy that there was no extra service offerings from the Finance department. and helpful. However, was not happy that there was no extra service offerings from the Finance department. More

Mercedes-Benz greenway team is absolutely awesome! No complaints it all from the begging up to the end of the process. It’s takes me only 2 hours to have my Mercedes Benz approved and documentation re No complaints it all from the begging up to the end of the process. It’s takes me only 2 hours to have my Mercedes Benz approved and documentation ready. An exceptional customer service More

Excellent service from Jerry Jow & working me in when I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! More

Excellent work by Surrender during and after sales services. He has continued to support and check on me every now and then. services. He has continued to support and check on me every now and then. More

Not happy with the service that I have received. I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is stil I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is still not working up to par. More

The dealership was very impressive. The people were great. The whole experience was fantastic. I hope to do more business with you in the future. The people were great. The whole experience was fantastic. I hope to do more business with you in the future. More

Jay at Mercedes Greenway takes such GREAT care of me and my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He kn my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He knew right away that I was in harms way if my Tire did not get replaced. The team replaced it and I was back on the road to home before long. While I waited in the plush lounge area, I was also greeted and asked if I needed anything to drink or eat by the Sales Team. In particularly Mr. Don, Nenad and Darrell. Such Gentlemen!!!!! What a great place!! Thank you all!!! GBaur More

Although I think your word requirement is extremely unreasonable, time consuming and unnecessary, service was great! unreasonable, time consuming and unnecessary, service was great! More

Mercedes Greenway has a good selection of cars. We purchased new and traded in -both processes went smoothly. Our Sales associate Nestor helped my wife to feel comfortable in the car & with the tec We purchased new and traded in -both processes went smoothly. Our Sales associate Nestor helped my wife to feel comfortable in the car & with the technology. More

I had a horrific experience at this dealership. The upper management does not care at all for customers. They only care about money and their EGO. The sales associate was pleasant. I had the cash t The upper management does not care at all for customers. They only care about money and their EGO. The sales associate was pleasant. I had the cash to buy the car. Took hours and was made to feel horrible and I would never recommend anyone to ever go to this dealership. I left without buying the car. The management played games with me over a second key that I was trying to get for the vehicle. It only had one. The cost was only about $350.00 but they did not care. Made a decision to let the customer leave without caring one bit. Lost a customer, all my friends and family business to them over a key for $350.00. Do not go here. Not worth time or energy. I learned the hard way. More