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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,201 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,201 reviews

August 01, 2023

My car did not start! Mercedes sent me a towing company and they jumped it! Drove it to the dealership and the same day was ready! More

by fbokaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
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Aug 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Great atmosphere! Excellent non-pressure environment. We did not have an appointment, but a salesman was with us promptly. The salesman showed us everything we wanted More

by fry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamad
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Aug 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Aug 04, 2023 -

fry responded

Thanks, and we will be back. We are also telling all of our friends.

July 31, 2023

Picking up a loaner car was like a pit stop allowing me to see patients on time! More

by RoboDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane, Brigitte
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Aug 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

July 31, 2023

The team did a very good job of servicing my car and they treated me like I was a valued and important customer. More

by majorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Aug 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Both Stephany and Rhett in sales were very helpful in getting the deal done. Thank you. More

by Krykp
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany and Rhett.
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Aug 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

July 30, 2023

First-rate service. My service rep was fantastic! She went above and beyond the call of duty! More

by ricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt Stewart
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Aug 03, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello Ricks, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Aug 03, 2023 -

ricks responded

Also, the car wash was superb. Is it possible to bring the car in just for a wash? And if so, would I need to make an appointment? And how much would it cost?

July 29, 2023

People are not helpful. Service is slow. Negligent and it simply feels like their don’t care about their customers. More

by Vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo, Ray
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Aug 02, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Vera, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

July 27, 2023

Overall experience was good! Compared to other Mercedes dealership s, they have more inventory to choose from. More

by Jancov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doryn Price
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Jul 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Arrived for a 1:30 PM appointment for the replacement of a tire. Left at 5:00 PM and without a customary car wash More

by symi512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
XXX
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Jul 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (713) 489-2111.

July 24, 2023

Service representative was great! Had a flat tire. Tire was not in stock which was disappointing, so vehicle had to be left overnight. For a tire? More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
Report | Print
Jul 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Jeff, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 489-2111.

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