Mercedes-Benz of Houston Greenway

My buying experience at Mercedes Benz Greenway was truly exceptional because of Anna Reynoso, my sales consultant and her manager John Nguyen. Anna went above and beyond to ensure the entire process was tra exceptional because of Anna Reynoso, my sales consultant and her manager John Nguyen. Anna went above and beyond to ensure the entire process was transparent and genuinely enjoyable. Anna took the time to masterfully explain the technology and features of my new GLC300. The professionalism and attention displayed by the entire team including finance and delivery truly set the gold standard for luxury service. I couldn’t be happier and will be recommending Anna Reynoso to all my friends and family. More

Mostly pleasurable, Car needed new shock absorbers, strut and stabilizer bar. which I found out later. Somewhat expected with the price and age of the car. Thankfully no bait and switch. Answered previous re and stabilizer bar. which I found out later. Somewhat expected with the price and age of the car. Thankfully no bait and switch. Answered previous request for rating, but never had answers acknowledged. Long time to detail car for delivery, but all and all would recommend and go back.Sales person aimed to please. More

Great experience with James Seaman. Highly recommend him to anyone. He's very knowledgeable about cars and found us the perfect car i was looking for. He was not rushing us for decisi Highly recommend him to anyone. He's very knowledgeable about cars and found us the perfect car i was looking for. He was not rushing us for decision making which car we want, no pressures at all. Thank you James Seaman. More

Outstanding experience all around. Very knowledgeable and professional staff. My wife loves her new car. Very knowledgeable and professional staff. My wife loves her new car. More

Jerry Jow is an excellent advisor and all support staff are courteous, respectful n professional. . are courteous, respectful n professional. . More

Competitive prices on their cars. Helpful and knowledgeable salespeople and other staff members. Very good service too. I've been a customer for the last 15 years and have no complain Helpful and knowledgeable salespeople and other staff members. Very good service too. I've been a customer for the last 15 years and have no complaints. More

Very knowleadgeable and good salesman. Took time to explain everything in detail very satisfied with him Took time to explain everything in detail very satisfied with him More

Waited 2 hours for battery replacement and had to pay 2% surcharges for using credit card. Never heard surcharge for using credit card and I do not know anyone is carrying $600 dollars cash running around. surcharges for using credit card. Never heard surcharge for using credit card and I do not know anyone is carrying $600 dollars cash running around. More

Had a great experience with these guys. I am an out of state buyer and they walked me through the whole process. Xu was my sales guy and he was outstanding. Whole process was great. I am an out of state buyer and they walked me through the whole process. Xu was my sales guy and he was outstanding. Whole process was great. More

Very nice dealership. Frist visit. Overall very pleasant experience. Could have been better but good enough. Frist visit. Overall very pleasant experience. Could have been better but good enough. More