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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,111 Reviews

3900 Southwest Freeway

Houston, TX

77027

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Showing 1,111 reviews

January 30, 2024

Mr Surender Kamnani very professional. He made the whole buying process easier. 5 stars sellman! More

by Pnguy16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Surender Kamnani
Feb 03, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

January 30, 2024

No comment, at this time. Prefer not to elaborate. The experience could have been better. More

by guillom
Recommend Dealer
No
Employees Worked With
No
Feb 01, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Guillom, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 15, 2024

Shopping at this dealership is a good experience. Courteous, profession, non-pushy salesman Surender made the experience enjoyable. More

by Bob in Houston
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Surender, Donald Cyprian
Jan 19, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Bob, thank you for taking the time to leave a review for us at Mercedes-Benz of Houston Greenway. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 12, 2024

The work was completed quickly and efficiently. Even though a tire had to be ordered there was no significant delay. More

by patmmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Franco
Jan 15, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2024

We recently had the pleasure of working with Nestor when purchasing a new GLS. From scheduling the first test drive to the final details—including adding the big red bow for our pictures!—Nestor was incredi More

by Shawnjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor
Jan 15, 2024 -

Mercedes-Benz of Houston Greenway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2024

I have bought several cars from Mercedes Greenway. The sales staff is knowledgeable and helpful. They answered all my questions and there was no sales pressure. I have recommended the dealership and More

by Jeff Bricker
Recommend Dealer
Yes
Employees Worked With
Mohammed Al-Fawriya
Jan 12, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Jeff, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 07, 2024

Great experience. I bought from Cade Moise and he was excellent! The service and people all exceeded my expectations. More

by mccollie93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Moise
Jan 09, 2024 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. If you ever need help, just give us a call. Happy motoring!

January 05, 2024

Great service department! We have complete trust in their recommendations and repairs - and our service adviser, Elena, is excellent! More

by Crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena is excellent, she treats me like I am her only customer!!
Jan 08, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

Not a big fan of the car buying experience but Coco made it easy! She was very nice, helpful, and accommodating. And Trey in financing also made it a pleasant experience. Very much enjoyed my experience More

by TD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coco Godinez, and Trey in Financing
Jan 08, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

The dealership has the most selections. My sales guy, Nenad was very friendly and accomodating. More

by noemirose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nenad Markovik
Jan 09, 2024 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Don't hesitate to call us if you ever need anything. Be safe on the road!