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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,118 Reviews

3900 Southwest Freeway

Houston, TX

77027

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Showing 1,118 reviews

January 12, 2024

The work was completed quickly and efficiently. Even though a tire had to be ordered there was no significant delay. More

by patmmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Franco
Jan 15, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2024

We recently had the pleasure of working with Nestor when purchasing a new GLS. From scheduling the first test drive to the final details—including adding the big red bow for our pictures!—Nestor was incredi More

by Shawnjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor
Jan 15, 2024 -

Mercedes-Benz of Houston Greenway responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2024

I have bought several cars from Mercedes Greenway. The sales staff is knowledgeable and helpful. They answered all my questions and there was no sales pressure. I have recommended the dealership and More

by Jeff Bricker
Recommend Dealer
Yes
Employees Worked With
Mohammed Al-Fawriya
Jan 12, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Jeff, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 07, 2024

Great experience. I bought from Cade Moise and he was excellent! The service and people all exceeded my expectations. More

by mccollie93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Moise
Jan 09, 2024 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. If you ever need help, just give us a call. Happy motoring!

January 05, 2024

Great service department! We have complete trust in their recommendations and repairs - and our service adviser, Elena, is excellent! More

by Crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena is excellent, she treats me like I am her only customer!!
Jan 08, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

Not a big fan of the car buying experience but Coco made it easy! She was very nice, helpful, and accommodating. And Trey in financing also made it a pleasant experience. Very much enjoyed my experience More

by TD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coco Godinez, and Trey in Financing
Jan 08, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2024

The dealership has the most selections. My sales guy, Nenad was very friendly and accomodating. More

by noemirose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nenad Markovik
Jan 09, 2024 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 28, 2023

Prompt, polite, car came clean and polished, no extras added or found to change quote More

by RDSwinford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 21, 2023

They sold me a lemon! DO NOT BUY A CAR FROM HERE. 2020 Mercedes E-class with 25k miles and allegedly no history of accidents or major repairs needed, and of no fault of my More

by bradenc
Recommend Dealer
No
Employees Worked With
Cecilio
Dec 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we regret your experience with us here but we are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

December 21, 2023

I am pleased with the whole process of buying my first Mercedes Benz at Greenway MB . They were willing to work with on budget and offered me some options and incentives in order to win my business. I had More

by cyril Otiteh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Pellegrino
Dec 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Cyril, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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