Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Houston Greenway
Houston, TX
1,163 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,163 reviews
May 13, 2022
Peter, my service manager, was great. However, this dealership seems to hide things in caveats around prepaid warranties/services. I Purchased the MB wheel and tire protection package as However, this dealership seems to hide things in caveats around prepaid warranties/services. I Purchased the MB wheel and tire protection package as advertised when signing. When it came time to use the warranty for a damaged rim they informed me that I didn’t purchase the “wheel and tire PLUS” package that would cover the cosmetic damage of the rim. First off reviewing the brochure of coverage a “Plus” option is not even listed, nor does the MB website mention any add-on option for the wheel and tire package. Severely disappointing, and makes me question why I prepaid maintenance, added wheel and tire warranty, as well as the “appearance package” warranty ; and just what they actually cover as well considering this experience. More
by mfisher11255
Employees Worked With
Peter
May 07, 2022
Service on my 2021 GLE was a breeze! Thanks Michael For keeping me updated on progress, and making drop off and pick up a super smooth experience. Thanks Michael For keeping me updated on progress, and making drop off and pick up a super smooth experience. More
by Alirpiper
Employees Worked With
Michael
May 06, 2022
Mercedes Greenway offers amazing service and my service advisor Timothy is professional who always communicates very well and keeps me updating on any issues or work necessary on my C63 Edition 1. He is on advisor Timothy is professional who always communicates very well and keeps me updating on any issues or work necessary on my C63 Edition 1. He is one of the main reasons I always return to Mercedes Greenway. More
by Bippity
Employees Worked With
Timothy
