
Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mercedes Benz Greenway has excellent sales service. Artem was amazing. He was able to answer all our questions. The process was smooth and easy. We love our new SUV. Artem was amazing. He was able to answer all our questions. The process was smooth and easy. We love our new SUV. More
I have had my car serviced at this dealership for many years and have dealt with several service advisors. All the staff, from check in, service advisor, loaner car staff, to check out, have always been years and have dealt with several service advisors. All the staff, from check in, service advisor, loaner car staff, to check out, have always been respectful and helpful. More
My advisor was professional and responded with any concerns. However, at checkout there was not a question of “Do you have any questions about your invoice”, or “Can I provide you an explanation”, e concerns. However, at checkout there was not a question of “Do you have any questions about your invoice”, or “Can I provide you an explanation”, etc. just that is where you can insert your credit card! I had to inquire about where the paper work was from my inspection. The overall attitude is very disappointing… and it always filters from the top down. More
Service was excellent, communication was very thorough and the loaner car process was a breeze. I wouldn’t hesitate on taking my car there to be serviced. and the loaner car process was a breeze. I wouldn’t hesitate on taking my car there to be serviced. More
Mercedes Benz Greenway has excellent customer service from sales to the service department. They care about providing a positive experience for their customers. from sales to the service department. They care about providing a positive experience for their customers. More
The service was good. Timothy was very helpful in ensuring that I understood each finding associated with the Service C maintenance review. The work was completed in one Timothy was very helpful in ensuring that I understood each finding associated with the Service C maintenance review. The work was completed in one day and Timothy made sure that my car was outside waiting on me upon my arrival. Life was good. Special thanks to Timothy. More