Mercedes-Benz of Houston Greenway

Everybody I encountered was polite and respectful and courteous. They were nice and fast. They moved with speed. Got me to work on time and picked me up on time too. courteous. They were nice and fast. They moved with speed. Got me to work on time and picked me up on time too. More

After a long internet search and many stops at several dealerships, I found a truck with what I was looking for, plus more. I called and set up a time to see the the truck with Aaron Davis on the followin dealerships, I found a truck with what I was looking for, plus more. I called and set up a time to see the the truck with Aaron Davis on the following day. Upon arrival, Aaron met us outside and was very knowledgeable and helpful as I looked the truck over. (This is a GMC at a Mercedes dealership) I liked the truck and asked about making a deal using a car to trade in that I had not bought with me. Aaron took my information and went inside for less than 10 minutes and returned with a proposal that gave me quite a bit more for my trade (sight unseen) than any other dealership. I figured there had to be a catch somewhere, but Aaron told me that if the car was as I said it was, they will honor it. I thanked him and left to look at two more trucks at dealerships that couldn't come close to matching the deal at Greenway Mercedes, so I called Aaron and set a time to bring my trade in and make the deal. Fully expecting something to change, I was surprised to see all the paperwork done and laid out for me to sign. They looked the car over and gave us exactly what the proposal said. The deal was made! This dealership experience was different from any other one I've had in the past. First trip there, 30 minutes and left with a proposal. Second trip there, less than 2 hours and drove off with a truck! No haggling, no endless back and forth with a manager! My first Good experience at a car dealership. I don't know if it's that way with all the salespeople there, but Aaron Davis changed my mind about car salesmen. Thanks again, Ross Burton More

Get my service done with Chris Palumbo at Greenway. I have been with him 30 years and he gives the best advice on my Mercedes and I just trust his knowledge and years, over 40 working with Mercedes. He have been with him 30 years and he gives the best advice on my Mercedes and I just trust his knowledge and years, over 40 working with Mercedes. He is the best !!!! More

VIP Service! Ernesto the serviceman arranged a rental car and my service work around my work schedule and made it easy to drop off and pick up quickly. Staff was very professional and courteous. Would highl and my service work around my work schedule and made it easy to drop off and pick up quickly. Staff was very professional and courteous. Would highly reccommend! More

Very Poor service; never called to say the car was ready it stayed 5 days in under warranty; we rec. the car and it was damaged someone hit it there. it stayed 5 days in under warranty; we rec. the car and it was damaged someone hit it there. More

Very high service; repair reps are very good. Usually a loaner is available. Fast turnaround. Been using them for a couple of decades- no complaints. loaner is available. Fast turnaround. Been using them for a couple of decades- no complaints. More

Good service and pleasant staff to work with. Well kept and nice looking dealership. and nice looking dealership. More

Dealership is good. The issue is the car part quality and vehicle warranty. My car has 55K miles and they won't warranty defective parts. Also, they never called me only texted me never explaining why defect vehicle warranty. My car has 55K miles and they won't warranty defective parts. Also, they never called me only texted me never explaining why defective parts were not going to be covered. More

Great experience. Friendly staff. They made sure to keep me updated throughout the sale process. It was a very smooth process from start to finish. Would definitely recommend. me updated throughout the sale process. It was a very smooth process from start to finish. Would definitely recommend. More

Had my car ready in one day. I can’t say the service Had my car ready in one day. I can’t say the service was great. Had my car ready in one day. I can’t say the service was great. More