Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Houston Greenway
Houston, TX
1,160 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,160 reviews
August 02, 2021
Excellent service yes professional serviceOn time I Excellent service yes professional service On time I recommended Definitely I'll come back Tim my adviser I recommended him to others Always Excellent service yes professional service On time I recommended Definitely I'll come back Tim my adviser I recommended him to others Always on top of his job More
by Alhababius
Employees Worked With
Tim
August 01, 2021
I loved my experience with my salesman Sam Mirza! He made this experience so easy and stress free! I would recommend this dealership to anyone looking made this experience so easy and stress free! I would recommend this dealership to anyone looking More
by Kb
Employees Worked With
Sam Mirza
July 31, 2021
People at Greenway are very responsive from setting up service, arranging loaner cars to picking up MB. I have had Frankie as a service for over 10 years and he has been promoted to the Service Leader. Hi service, arranging loaner cars to picking up MB. I have had Frankie as a service for over 10 years and he has been promoted to the Service Leader. His replacement, the new guy, is great as well. More
by tdpeters
Employees Worked With
Ernesto Gutierrez, Frankie Jawaid
July 29, 2021
We are on our third Mercedes. Mine is at 160k miles currently and runs like new. This is the only place we go. Service and quality are beyond excellent. Highly recommend! currently and runs like new. This is the only place we go. Service and quality are beyond excellent. Highly recommend! More
by marciem1
Employees Worked With
Ray Mariano, Kevin Graves
July 28, 2021
Great car selections. The service was very prompt. The price was fair. The turnaround time was accurate. The rental car situation was not the best. price was fair. The turnaround time was accurate. The rental car situation was not the best. More
by atrader100
Employees Worked With
Laszlo, Jerry Jow
July 28, 2021
People at the dealership are great. Sales area I worked with Brad Biondo and in service area it was Chris Polumbo, I have worked with Chris in the service area on past cars as well with Brad Biondo and in service area it was Chris Polumbo, I have worked with Chris in the service area on past cars as well More
by cminnick8007
Employees Worked With
Chris Polumbo in service
July 26, 2021
Provided a loaner car. Clean. Everyone really pleasant. Car was returned clean. Service Tech very knowledgable and friendly. Very satisfied with my experience. The End. Car was returned clean. Service Tech very knowledgable and friendly. Very satisfied with my experience. The End. More
by DianeGD
Employees Worked With
Jay Kohn
July 25, 2021
Javier in service is amazing! The best every single time. Would recommend to every one. Knowledgeable in his trade. so friendly and approachable. Has the best customer service Would recommend to every one. Knowledgeable in his trade. so friendly and approachable. Has the best customer service More
by Jynetv
Employees Worked With
Javier Mendoza
July 25, 2021
Service advisor (Javier Mendoza) and the loaner car rep (Vincent or Victor) were very unprofessional. The Service Manager Frankie was great and should provide training to others. (Vincent or Victor) were very unprofessional. The Service Manager Frankie was great and should provide training to others. More
by eligons
Employees Worked With
Cashier
June 04, 2021
My GLA-CL posted a "Service B Exceeded" warning message. I took it to the dealership and they would not remove the message unless I purchased a service plan for $916. All of the services in the plan had bee I took it to the dealership and they would not remove the message unless I purchased a service plan for $916. All of the services in the plan had been completed by other service providers (Jiffy Lube, Discount Tire, etc) The salesman never told us of any service plan requirement when we purchased the vehicle. I feel this dealership is a ripoff and I would not recommend it to anyone. More
by lbellin
Employees Worked With
Kriss Arbury
