Mercedes-Benz of Houston Greenway

The day my wife and I walked into the dealership we met Cleo for the first time. He was eager to make a sale with the right vehicle. We were looking for an SUV. My wife finally settled on a GLK after Cl Cleo for the first time. He was eager to make a sale with the right vehicle. We were looking for an SUV. My wife finally settled on a GLK after Cleo supported her on her decision. We ordered a Blutech diesel model that was completely loaded. The negotiations were pretty straightforward since I had bought many MBs over the years (from other dealers). We took delivery of our vehicle and paper traded her 2011 E350 to my sister in-law. Everything went off seamless as the deal was finalized with me being 200 miles away! Kudos to Cleo! He was a gentleman and went the extra mile. My wife loves her new car and I must say I took it out for a day and found it every bit of excellence in German engineering! The dealership was successful in forging what will be a long term relationship. -Dr G More

One of the greatest car buying experiences i have ever had. Alex Nguyen bent over backwards to make the deal right for me. I plan to continue to have my 2013 SL 63 serviced at this dealer. Jerry Goggins e had. Alex Nguyen bent over backwards to make the deal right for me. I plan to continue to have my 2013 SL 63 serviced at this dealer. Jerry Goggins experience and friendliness makes your service experience pleasurable. More

The Dealership verified the problem I was having with my car and promptly ordered the parts and fixed my car. Because I had had the same problem before, the Dealership graciously repaired the car. My experi car and promptly ordered the parts and fixed my car. Because I had had the same problem before, the Dealership graciously repaired the car. My experience with Mercedes-Benz of Houston Greenway has been excellent. I would also like the Dealership to know that my Service Advisor Chin is truly outstanding. He always takes the time to fully explain issues in a matter-of- fact way. He is very nice to work with. I would gladly recommend Mercedes-Benz Greenway to anyone buying or servicing a Mercedes-Benz! More

Hector Cardet provides us an excellent service (once again). We keep coming back to Mercedes Benz Greenway because of this prompt, best quality and extremely professional sales/purchase experience. Than again). We keep coming back to Mercedes Benz Greenway because of this prompt, best quality and extremely professional sales/purchase experience. Thank you Hector C. & Thank you Mercedes Benz Houston Greenway. From start (vehicle options/selections) to finish (the purchase day): it has been a wonderful experience. We never feel rushed or pressured. Most important of all: we leave Mercedes benz greenway 100% satisfied, all questions answered and with a dream car. Two thumbs up!! More

Maria (Coco) Godinez, from whom we purchased a 2012 Mercedes Benz GL 450 at Mercedes-Benz of Houston-Greenway in November 2011, made the purchase of my new 2013 Mercedes Benz CLS 550 an enjoyable exper Mercedes Benz GL 450 at Mercedes-Benz of Houston-Greenway in November 2011, made the purchase of my new 2013 Mercedes Benz CLS 550 an enjoyable experience. It couldn't have been any easier. Coco is the main reason for the above review. She excelled in all areas - customer service, quality of her work, friendliness and the overall experience. She was very accommodating in working with us to acquire the vehicles at the prices we wanted to pay. I would not hesitate to recommend Coco Godinez and Mercedes-Benz of Houston-Greenway to anyone! I absolutely love my new vehicle and am so happy to have Mercedes Greenway so close. The remodeling of the dealership is fabulous. Don't change a thing! More

Kevin Graves, my service advisor, is outstanding. He is always professional, helpful and explains the issues to my satisfaction. He is an asset to the organization and definitely I will refer my friends wi always professional, helpful and explains the issues to my satisfaction. He is an asset to the organization and definitely I will refer my friends with Mercedes to the Greenway location. More

The car negotiation process is often known to be a hassle. Being that this is the first car I have ever purchased myself, I never once felt uncomfortable from the moment I stepped onto the lot until t hassle. Being that this is the first car I have ever purchased myself, I never once felt uncomfortable from the moment I stepped onto the lot until the moment I drove off with my C350. The entire staff is knowledgeable and friendly. The vehicle itself has spoiled me and I couldn't be happier. This dealer runs like the well-oiled German machine a Mercedes Benz is expected to be. Without question I would recommend this dealership to a friend, and I look forward to my next purchase. More

One stop shopping! Got it all done in a reasonable amount of time. Ali was great to work with! I would definitely recommend this dealership to family and friends. of time. Ali was great to work with! I would definitely recommend this dealership to family and friends. More

Mark Meyerson, my sales representative , handled the process very efficiently. He kept in contact with me for several months...never pushy, always friendly, calling to let me know he was available to a process very efficiently. He kept in contact with me for several months...never pushy, always friendly, calling to let me know he was available to assist me when I was ready. He was patient , experienced, and very knowledgeable. When I did come in to make my purchase, everything went smoothly. The car was delivered in perfect condition and Mark took the time to show me all the new features . The whole team at Greenway made me feel welcome and special. From the front desk to the Finance team....both Sean and Dawn in Finance were very friendly and professional. I enjoyed working with them. I will come back to this dealership again because of the great staff ,outstanding product and selection I've already recommended the dealership to one friend . If you want to purchase a Mercedes....this is the place ! More

Mike Walsh has been my service rep for more than 10 years. His assistance is excellent, which is why I returned to Greenway to purchase a Mercedes in 2009 and will do so when I purchase my next Merced years. His assistance is excellent, which is why I returned to Greenway to purchase a Mercedes in 2009 and will do so when I purchase my next Mercedes, which will likely be this year or next. Mike always provides me feedback on the status of service and he never leaves me surprised. Greenway does a great job with its customers and Mike is the best of all! More