Mercedes-Benz of Houston North

Fantastic support and care from the service department, especially Caleb. Great experience all around - thank you! especially Caleb. Great experience all around - thank you! More

⭐⭐⭐⭐⭐ Outstanding Service every time! Carlos in the Mercedes-Benz Service Department is absolutely amazing! He consistently goes above and beyond to make sure everything is taken care Carlos in the Mercedes-Benz Service Department is absolutely amazing! He consistently goes above and beyond to make sure everything is taken care of. From the moment we bring our Mercedes in, he keeps us informed, communicates clearly, and always makes sure we know what’s going on throughout the entire process. One thing I especially appreciate is that Carlos always makes sure we have a loaner when we need one. He works hard to find a way to get everything addressed quickly, properly, and thoroughly, without cutting corners. He genuinely cares about keeping our Mercedes running and making sure we’re happy! Mercedes-Benz is lucky to have someone like Carlos on their team. He’s the reason we continue to feel comfortable bringing our vehicles back for service. He’s the best! 🚘⭐️⭐️⭐️⭐️⭐️ More

Very disappointed with my experience at Mercedes-Benz of Houston North. I’ve been reaching out for almost a week because I was genuinely interested in purchasing a vehicle, and I still have not received a r Houston North. I’ve been reaching out for almost a week because I was genuinely interested in purchasing a vehicle, and I still have not received a response. As a serious buyer, I expected much better communication and follow-up from a Mercedes-Benz dealership. At this point, I’ll be continuing my vehicle search elsewhere. More

Mario Rico in sales, their management team and finance manager all worked together to bring a winning deal together! Being on chemotherapy, they went above beyond in working together to make sure I was c manager all worked together to bring a winning deal together! Being on chemotherapy, they went above beyond in working together to make sure I was comfortable, and make the process as smooth as possible! Super TEAM! More

I had a great experience. My car was inspected and the service needed was provide. I was treated with respect and understanding from the tire guy, Mike, Tony, and Jason. My car was inspected and the service needed was provide. I was treated with respect and understanding from the tire guy, Mike, Tony, and Jason. More

MB of North Houston provided prompt and courteous service. A good feature of the dealership is that they provide to and fro ride which is very convenient. The service advisor Hai Nguyen’s service was service. A good feature of the dealership is that they provide to and fro ride which is very convenient. The service advisor Hai Nguyen’s service was commendable, explained what will be done on the car and communicated promptly on progress and completion of work. Overall, I am fully satisfied with the dealership. More

Izaiah is the best, always a pleasure doing business with him. Everyone is so welcoming and full of life! Thank you all! him. Everyone is so welcoming and full of life! Thank you all! More

This was supposed to say certified, but the were a few issues that didn’t pass my mechanics inspection. Engine filter, cabin filter, tire balance. Also there was no owners manual which I thought was unusu issues that didn’t pass my mechanics inspection. Engine filter, cabin filter, tire balance. Also there was no owners manual which I thought was unusual for a 2025 vehicle. I had to purchase one online for $75!!! There is no way for me to know how to operate many of the features. There was also a chip in the windshield. The interaction with the sales team was professional and helpful. More