Mercedes-Benz of Houston North

Everyone was polite and friendly. I had a great experience. Will definitely come back for all my service needs. I had a great experience. Will definitely come back for all my service needs. More

I have used this dealership for years. However they have recently buckle and diming the customer when the repair costs are already high. They now charge a 2% fee for using a credit card to However they have recently buckle and diming the customer when the repair costs are already high. They now charge a 2% fee for using a credit card to pay the high bills and are also charging for excess mileage on loaner cars. More

Mixed experience overall — fair pricing, but some frustrating follow-through issues The pricing was transparent and the sales process wasn't overly pushy with add-ons, which I appreciated. However, frustrating follow-through issues The pricing was transparent and the sales process wasn't overly pushy with add-ons, which I appreciated. However, there were a couple of things that left a bad taste. When I wanted to place a deposit to hold the vehicle while I arranged financing through my own credit union, they wouldn't allow it and pushed me toward their in-house financing instead. The bigger issue is a key situation that still isn't resolved over a month later. I purchased a used VW that came with only one key. During negotiations, I made clear that a second key was important to us since my wife and I share the vehicle. I asked for a $500 credit on my trade-in to cover the cost of a replacement key, but they countered by promising they would obtain the second key directly from the previous owner instead. I agreed to that. They were never able to get the key. So I'm now asking them to reimburse me for the replacement cost since I'll need to order one through VW — and the sales team has gone unresponsive. It feels like I was told what I needed to hear to close the deal, and once the sale was done, the commitment went away. Fair upfront, but the after-sale experience has been a real letdown. More

I was in the market for a late model Hyundai Palisade. As part of autonation the SUV was in Corpus. The GM at the companies expense brought it to Houston. I was very impressed on how customer focused the As part of autonation the SUV was in Corpus. The GM at the companies expense brought it to Houston. I was very impressed on how customer focused the company and people are and yes, I bought the vehicle. More

Beautiful facilities and pleasant employees. Loved the atmosphere.Loved the Mercedes gift after purchasing car!!!! Loved the atmosphere.Loved the Mercedes gift after purchasing car!!!! More

When I first walked in the door I was waiting on. I had a good experience being assisted to the vehicle. I wanna. I would recommend anyone to go to Mercedes benz north they deserve a 10 on my watch. I had a good experience being assisted to the vehicle. I wanna. I would recommend anyone to go to Mercedes benz north they deserve a 10 on my watch. All day long More

I was very content with the professionalism from this dealership. They were very kind, thorough and helpful. I really appreciate Andrew’s help and support. Very happy with my purchase also. dealership. They were very kind, thorough and helpful. I really appreciate Andrew’s help and support. Very happy with my purchase also. More

Salesman was unbeatable! Finance dept were miracle workers! Service dept were more than helpful! Thank you for caring! Finance dept were miracle workers! Service dept were more than helpful! Thank you for caring! More

Service appointment was easily scheduled and on time. Service advisor and technician were very professional and resolved the problem within minutes. Service advisor and technician were very professional and resolved the problem within minutes. More

This dealership is professional it give you the time seek your wants and needs in a vehicle. your wants and needs in a vehicle. More