Mercedes-Benz of Houston North
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I took my vehicle in for its service maintenance. Mike the service representative did an awesome job. He made me feel very comfortable and assured me that the needed maintenance would be done. He pro Mike the service representative did an awesome job. He made me feel very comfortable and assured me that the needed maintenance would be done. He provided me with a loner so that I could take care of my errands. Awesome job by Michael. More
I recently had some work done at your dealership, and Ryan was extremely helpful throughout the entire process. He took care of all the issues that needed attention, followed up with me, and kept me upda Ryan was extremely helpful throughout the entire process. He took care of all the issues that needed attention, followed up with me, and kept me updated every step of the way. Great customer service—thank you, Ryan! More
My service was effortless. I showed up. The service technician, Hai Nguyen kept me informed throughout the entire process. No red tape, just excellent service. I showed up. The service technician, Hai Nguyen kept me informed throughout the entire process. No red tape, just excellent service. More
Teresa Tran is a blessing! She's thorough, very knowledgeable, HONEST and has a terrific attitude. Great follow up skills and I feel like she truly cared about us as customers. She's thorough, very knowledgeable, HONEST and has a terrific attitude. Great follow up skills and I feel like she truly cared about us as customers. Both my husband and I are extremely impressed with Teresa. THANK YOU Teresa!! More
CARLOS TREVINO, SERVICE ADVISOR Carlos Trevino always since 2016 makes my repairs and maintenance less stressful. He is patient, kind , and knowledgeable in explaining the issues and how to prioritize th since 2016 makes my repairs and maintenance less stressful. He is patient, kind , and knowledgeable in explaining the issues and how to prioritize the service Recommendations. Top of the line customer Service, I must say. JASON FLEEKS, SERVICE MANAGER Jason Fleeks was awesome today. Due to IT issues, I waited almost 5 hours. Mr. Fleeks customer service was amazing. Mr. Fleeks went above and beyond to make sure I was comfortable while waiting. I was given a gift bag. Thanks again! Edna Broussard, a happy customer More


