Mercedes-Benz of Houston North

Great customer service. Finished in a timely manner Jason is always friendly always listen to what the issues is and helps resolves the issues Finished in a timely manner Jason is always friendly always listen to what the issues is and helps resolves the issues More

Excellent, the representatives were helpful friendly and efficient making sure my needs were met thoroughly efficient making sure my needs were met thoroughly More

Excellent service. Attention to details. Customer oriented culture where associates are willing to step up and take charge. Attention to details. Customer oriented culture where associates are willing to step up and take charge. More

The employees were help and took the time to explain a lot about the system. He also showed a since of humor. lot about the system. He also showed a since of humor. More

Took my car in for small service and the communication and customer service were not great. and customer service were not great. More

Great customer service. I will keep doing business with this dealer. Finished in a timely manner. I will keep doing business with this dealer. Finished in a timely manner. More

The experience was excellent! Nestor helped me through the entire process. From car drop off, diagnosis, repair quote, car repair to electronic payment and car pickup. Nestor a Nestor helped me through the entire process. From car drop off, diagnosis, repair quote, car repair to electronic payment and car pickup. Nestor also arranged transportation to from and back to the dealership. I hope to work with Nestor the next time I come to the dealership. I do not know their names, but also want to recognize the technicians who performed a detailed inspection of the car. They found and resolved the issue with my roof and other items needing attention. Thank you! More

Thank you to Billy for taking care of my vehicle needs today. There were not only all scheduled service done but he took the time to go over some other recommended features for my vehicle. Thank you for y today. There were not only all scheduled service done but he took the time to go over some other recommended features for my vehicle. Thank you for your business! More

Service is always very thorough and detailed. Each time I go, I leave with a great experience. The service advisors are well versed in customer satisfaction and variance with professionalism, cou Each time I go, I leave with a great experience. The service advisors are well versed in customer satisfaction and variance with professionalism, courtesy and promise. Everyone in the department is amazing and courteous, just like family and a very well oiled machine. More

It sucks! ! During this last visit the person helping me gave vague information regarding my car needs. I had come to have the Dash Board light replaced, so tha ! During this last visit the person helping me gave vague information regarding my car needs. I had come to have the Dash Board light replaced, so that l could have my car inspected for the car inspection sticker, however, l was asked if l could pay$1,000.00 and that my car would be inspected at dealership. I was told l would get my sticker at the dealership. "We can do that here". I said l could pay $1,000.00. The he started naming other things my car needed, like tires, ect, and that that would cost more. I informed him that my tires are relatively new and that they are serviced near where l live. I paid for services supposedly received and discovered my car did not get a current sticker as he claimed it would. I question whether l even received the services l was suppose to have received. More