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Mercedes-Benz of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.5
717 Reviews
Call Dealership (888) 829-1308

17510 I-45 North Freeway

Houston, TX

77090

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Showing 717 reviews

April 23, 2023

Yami did a wonderful job taking care of me for my tires purchase. As a widow on a fixed income, she made sure I got the best price possible. She is very straight forward young lady, and I will defiantly be More

by marian.mannix1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yami Hernandez
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Apr 28, 2023 -

Mercedes-Benz of Houston North responded

We are pleased to hear you had such a positive experience with us, Marian! Drive safe, and we'll see you on the road.

Helpful
April 21, 2023

Smiling customer service and keep it informed about your car. All staff aligned in the same way More

by Alvaro_espino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 24, 2023 -

Mercedes-Benz of Houston North responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
April 21, 2023

The service department was like no other. Very knowledgeable and attentive to my needs. Answered all my questions and left me feeling comfortable. Will definitely be going back for all o More

by Drecio85
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina in service department
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Apr 24, 2023 -

Mercedes-Benz of Houston North responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
April 20, 2023

Everything was wonderful when I was purchasing the car. However the customer service AFTERwards has been poor & questionable. More

by earnestsur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ack
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Apr 24, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 305-8970 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Helpful 1
April 19, 2023

Staff was friendly and helpful. Showroom was spotless. Leasing a new car was relatively easy More

by mdesloges726
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Huerta, Frank Castaneda
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Apr 22, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
April 14, 2023

Everyone is very professional, helpful, nice & courteous. This location made the process of purchasing a car easier. More

by Missypoo727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lopes, Xavier
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello, We are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
April 12, 2023

Prompt and couteous service advisor Mr. Jason. I appreciated the cortesy ride to my home. More

by davidxram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Helpful
April 11, 2023

Excellent and professional service. I had a great experience with my advisor Christina. I was attended to on time and all my vehicle issues were attended to and resolved. More

by Bugu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christina
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Helpful
April 11, 2023

Grateful for MB of North Houston dealership. Service department was professional, dependable and fast. I recommend this dealership. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello Paula, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 11, 2023

So polite and made me feel like everything was taken care of. Great customer service More

by Goddess lash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor
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Apr 21, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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