Mercedes-Benz of Houston North

Eric Majors was great to work with and has continued to stay in touch for anything that we need or questions we ask. Thank you Eric!!! stay in touch for anything that we need or questions we ask. Thank you Eric!!! More

I was really not thinking about buying a car when I went into the dealership, but Mike's customer service and willing to work for a deal had won me over. He was very professional and not pushy also very pa into the dealership, but Mike's customer service and willing to work for a deal had won me over. He was very professional and not pushy also very patient with me and went above and behind to find a vehicle that fit my budget and my likings. I was always a Lexus guy but now Mercedes and Mike will be my go to choice. More

Our salesperson, Mike Stahl, was great. He took his time going over the features of the SUV choices. He did not pressured us on our first visit on buying a SUV. He was very curtious and respective and not going over the features of the SUV choices. He did not pressured us on our first visit on buying a SUV. He was very curtious and respective and not at all condescending like some of the sales folks at the other dealerships. We were Lexus and BMW owners and never had a MB. He did not put down or trash talked about our previous cars/SUVs. He's probably the reason we came back for a 2nd visit to reconsider switching to MB versus going with Lexus or BMW. More

Bought a 06 Infiniti G35. thought its a great deal. Everything is great and we were happy about it until 2 weeks later when we tried to insert a CD into CD changer and found out there is no CD player i Everything is great and we were happy about it until 2 weeks later when we tried to insert a CD into CD changer and found out there is no CD player inside. It's empty and taken out. Called the dealership and they claim it as is and wouldn't help. I guess next time when I test drive a car, I need to bring my own CD to make sure. The dealership knows about the missing component and still advertised as equipped. False advertisement. So, whoever plans to go to this dealership to buy a used car, I recommend you to check everything(I mean everything), even if it takes a whole day. It's worth it and will protect you from these lying a$$ sales people. More

Worst service department on the planet. They will fight extensively to not do warranty work. BEWARE this dealership. I have a 2005 SL(paid $101K for it) that had warranty issues from the beginning, one in extensively to not do warranty work. BEWARE this dealership. I have a 2005 SL(paid $101K for it) that had warranty issues from the beginning, one in particular that was in over a dozen times for and they never fixed it. 5 months after out of warranty I had to spend $5K to repair it and it should have been done while in warranty. Needless to say I let someone else repair it. I also have a friend who had to invoke the Lemon Law with then on a car because they would not repair her vehicle....it took an attorney to get them to do what was right. More

I had an absolutely wonderful experience purchasing a pre-owned vehicle from Mercedes-Benz Houston North. The salesmen and manager were very helpful and patient in assisting me with my purchase. I have s pre-owned vehicle from Mercedes-Benz Houston North. The salesmen and manager were very helpful and patient in assisting me with my purchase. I have shared my positive experience with friends and I believe they will also seek Mercedes-Benz Houston North for their car purchasing needs. More

My wife and I had the best car buying experience ever! Our salesman, Mike Stahl was very informative and paid close attention to what was important to us. Mike's manager Pete Pieternelle introduced himsel Our salesman, Mike Stahl was very informative and paid close attention to what was important to us. Mike's manager Pete Pieternelle introduced himself shortly after we arrived and assured us that this would be a great experience and it defiantly was. Choosing a vehicle and financing it was very easy to do. Our finance person was Stephanie, she explained everything very well and got us a very low interest rate. Before we left the dealership we were shown and introduced to the Service Department. Our service advisor's name is Shawn and he was very nice and friendly too. If you want to go somewhere and be treated fairly with respect and no hassle, go to Mercedes Benz of Houston North! More

I had bought a certified used vehicle from this dealership in February of 2008. I kept the car under mint condition with their service recommendations. On Dec 26th 2010 i received a message in th dealership in February of 2008. I kept the car under mint condition with their service recommendations. On Dec 26th 2010 i received a message in the car saying Reduced Braking Power. On 27th and 28th of December they 'worked' on my car. They fixed the SBC pump, replaced brakes and roters, and also fixed a oil leak. On 28th after I sign the paper work and leave the dealership, the car catches on fire and gets totaled. Till today, this $%^$&#* dealership or mercedes benz corporate owned up to the responsibility of that their work caused the car to catch on fire. DO NOT BUY YOUR NEXT CAR FROM THESE PEOPLE!!! VERY EAGER TO SELL, NOT EAGER TO FOLLOW UP!!! PLEASE, PLEASE, PLEASE DON'T BUY YOUR CAR FROM THESE PEOPLE!!! YOU'LL GET SCREWED!!! More

My first experience with this dealer has been very good, especially dealing with Cesar Tijerina in the service department. They did everything on time and as promised. I can only hope that my relationship w especially dealing with Cesar Tijerina in the service department. They did everything on time and as promised. I can only hope that my relationship with this dealer stays this good, and I would recommend MB North to anyone at this time. More

Saw online ad for a Gl450. Drove 45mins to see it in person and once we sat down to discuss prices, they were like that online ad was a pricing error and that they could not sell it for that price (even person and once we sat down to discuss prices, they were like that online ad was a pricing error and that they could not sell it for that price (even after having called the sales guy to confirm the price before we left the house) Worst MB dealership in the Houston area. Go to Arod or MB of Sugarland and stay away from these Autonation chains. Their quoted prices changes depending on time, temperature and current weather conditions. More