Mercedes-Benz of Hunt Valley

This dealership is by far the worst of the three local dealerships in the Baltimore area. Their sales manager and sales associate were poorly trained. They do not treat repeat customers well. You are j dealerships in the Baltimore area. Their sales manager and sales associate were poorly trained. They do not treat repeat customers well. You are just a number at this place. Poor customer experiences. More

I think Sam Wu is an outstanding service coordinator. He addresses every need. He responds to any concerns immediately and gets them resolved. I feel confident that he will resolve any of my requests and He addresses every need. He responds to any concerns immediately and gets them resolved. I feel confident that he will resolve any of my requests and needs. More

Marshall did a great job showing me the car I bought and made sale relatively easy. made sale relatively easy. More

Dealership is very convenient, Marshall Sanders was a wonderful salesman and Charlie Bell in service are the reasons I bought my car there!!!! wonderful salesman and Charlie Bell in service are the reasons I bought my car there!!!! More

Brian Perry helped me out as soon as I walked in the door until I finalized the sale. He was great- super informative & not pushy at all. until I finalized the sale. He was great- super informative & not pushy at all. More

This experience was diametrically opposed to my previous one. I came in last year for a GLS450 and the experience was less than desirable. I ended up flying to Milwaukee to purchase. This time my experience one. I came in last year for a GLS450 and the experience was less than desirable. I ended up flying to Milwaukee to purchase. This time my experience was smooth, to the point and exactly to my specifications. Buying a car can be emotionally draining. George Borkowicz and Oscar Flores made the process a dream. A quick one. Their customer service was par excellent! I plan to get all my vehicles serviced here. And the next time I’m in the market, I’ll start here. More

From the start Brian Perry was able to answer all our questions. He had everything ready given I was 45 late for the appointment. He wasn’t agitated and didn’t rush our visit and stayed way past closing. questions. He had everything ready given I was 45 late for the appointment. He wasn’t agitated and didn’t rush our visit and stayed way past closing. We laughed a lot. By far the best dealership experience I’ve ever had. We will be back! More

Jessica, Brian and Hassan from different dept and services are superb! Great service, very respectful and accommodating..thank you for making our second purchase easy and smooth process!! services are superb! Great service, very respectful and accommodating..thank you for making our second purchase easy and smooth process!! More

The service dept rep Jessica Golden is not to be trusted with the care of your vehicle. She isn't transparent or honest in the way she conducts business. The service director or service mgr is never readily with the care of your vehicle. She isn't transparent or honest in the way she conducts business. The service director or service mgr is never readily available when requested. Their concern for customer care and resolution is to not return repeated phone calls or messages. I will never go there to have my car serviced or otherwise. Be very wary of the initial pleasantries and fake kindness, care and concern, it's all a facade. More