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Mercedes-Benz of Hunt Valley

Cockeysville, MD

Overview
Reviews
Vehicles
4.8
363 Reviews
Mercedes-Benz of Hunt Valley is the premier destination for all things Mercedes-Benz in the Baltimore area. Located in Cockeysville, our dealership serves residents from Baltimore, Towson, and Timonium, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Hunt Valley has it all. Visit our website to learn more, and schedule a test drive today.
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9800 York Road

Cockeysville, MD

21030

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Showing 363 reviews

December 02, 2022

I can't say enough about the great service! ! My battery had died and I had an emergency in my family and needed my car and as busy as they were they got me in and back on the road quickly . Ver More

by Joamacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the office workers. ( I can't not remember their names)
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Dec 03, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 26, 2022

Sam was great! I was in and out quickly. Love the ability to text Sam with any question at any time! More

by leahmaddox
Recommend Dealer
Yes
Employees Worked With
Sam
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Nov 27, 2022 -

Mercedes-Benz of Hunt Valley responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

Everyone was helpful. Took time to explain the paperwork and the operation of the vehicle. More

by Sylviay79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Taylor, Rene Javois, Sam Wu
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Nov 23, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2022

I was treated with kindnesses and respect; the advisor and manager actually listened to my complaints and addressed them. More

by joibell40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim, Manager and Jessica service advisor
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Nov 24, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Hunt Valley. Feel free to stop by if you ever need any more help.

November 21, 2022

Working with everyone and anyone in this dealership is always a pleasure. From the trade-in of an older car to the purchase of a new one (and the instruction of all the bells and whistles) right through t More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service and Mike in sales
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Nov 23, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi Mary, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

I have no complaints ! ! I had the best customer service I ever had while purchasing a car! When I'm looking to purchase again, I will visit same location!! More

by Lvstewart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam , Nick
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Nov 18, 2022 -

Lvstewart responded

So thankful to have walked in and had the best customer service from start to finish!'

November 18, 2022

Sam does a great job taking care of service customers, never a problem he hasn't resolved expeditiously considering customer's needs. More

by woopdeedoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, MB Customer Service Representative
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Nov 22, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 15, 2022

We’ve purchased several cars at this dealership and have them serviced there too. They consistently do a great job in providing hospitable and competent service. More

by pskallman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hawkins
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Nov 18, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 09, 2022

Great service from everyone. Didn’t wait too long, service tech explained everything in detail. Friendly staff. More

by Tapper99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 16, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 07, 2022

Great service and knowledge on old and new vehicles. A nice place to by a car. More

by Aaronebailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOHN AND KEVIN
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Nov 15, 2022 -

Mercedes-Benz of Hunt Valley responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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