Mercedes-Benz of Hunt Valley

Marshall , my sales consultant, is professional, knowledgeable, attentive, patient and sincere in wanting me to be a satisfied customer. Sam, my service advisor, was knowledgeable, attentive to wh knowledgeable, attentive, patient and sincere in wanting me to be a satisfied customer. Sam, my service advisor, was knowledgeable, attentive to what my concerns were, and kept me informed while waiting. My experience with Mercedes Benz of Hunt Valley has been great and very refreshing in comparison to customer service in today’s world. More

Excellent service and cooperation. Mercedes representative, Sam, provided outstanding service. He explained what needed to be done, and provided an experience that made the appointm Mercedes representative, Sam, provided outstanding service. He explained what needed to be done, and provided an experience that made the appointment easy and timely for me. More

Very professional and informative. Great team to work with. Excellent follow up on all matters of importance. Great team to work with. Excellent follow up on all matters of importance. More

Great Customer service and very knowledgeable service adviser. I highly recommend this place. Mr. Sam is always ready and available to assist with any questions I have. adviser. I highly recommend this place. Mr. Sam is always ready and available to assist with any questions I have. More

John Hawkins is great. Very knowledgeable and efficient, trustworthy and honest . Communication with him was great also Very knowledgeable and efficient, trustworthy and honest . Communication with him was great also More

Quentin Moore really took care of us. He was very attentive to our requests and he made it happen. He did not try to just sell us on any vehicle, he really listened to our needs. We ac He was very attentive to our requests and he made it happen. He did not try to just sell us on any vehicle, he really listened to our needs. We actually had a vehicle come in from another dealership within the Auto Nation network that we were initially sold on. The vehicle showed up but was not what we expected. Quentin did need even bother to try to push the vehicle on us just to make a sale. He was very honest about the condition of the vehicle and found us the perfect alternative. We definitely will recommend Quentin to our family and friends. We will see him for our next purchase. Thank you. More

San went out of his way to troubleshoot and diagnose my vehicle problem then eventually came up with doing what he could to solve the issue. I am satisfied and we need more service reps like Sam. vehicle problem then eventually came up with doing what he could to solve the issue. I am satisfied and we need more service reps like Sam. More

We had a very pleasant experience. Our salesman Kane was great to work with and very considerate in helping us decide the best choice and in following up with us to make sure we were s Our salesman Kane was great to work with and very considerate in helping us decide the best choice and in following up with us to make sure we were satisfied with everything. Hassan was also very nice to work with. We are very happy with the service and our new Mercedes which is our 1st! More

Excellent and efficient service again ;Sam is fantastic service rep. Work is always done in timely manner. service rep. Work is always done in timely manner. More

Service advisor when available is great. This dealership has high prices with service and always finds additional things wrong/expenses. Fixes things that truly didn't need fixing. Way overp This dealership has high prices with service and always finds additional things wrong/expenses. Fixes things that truly didn't need fixing. Way overpriced. More