Mercedes-Benz of Hunt Valley
Cockeysville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience with my recent purchase. The salesman (see below) was personable and professional. He was the type of experienced salesperson that you would be happy to go back to for future The salesman (see below) was personable and professional. He was the type of experienced salesperson that you would be happy to go back to for future needs. The sales manager and financial services director were also great to work with on this purchase. They were all very flexible and patient throughout the process - no high-pressure tactics. They accommodated my shifting needs with courtesy and understanding. Highly recommended! More
This dealership was very welcoming, accommodating and professional. The salesman, Brian Perry, was great. The experience made us comfortable that we chose the right vehicle. professional. The salesman, Brian Perry, was great. The experience made us comfortable that we chose the right vehicle. More
I was contacted by Brian Perry from Mercedes Benz of Hunt Valley within 30 minutes of my search for a new car on line. We had a nice straight forward chat about the vehicle I was interested in and the t Hunt Valley within 30 minutes of my search for a new car on line. We had a nice straight forward chat about the vehicle I was interested in and the trade that I had. I was up front with Brian a scratch on the rear bumper and normal wear on the drivers seat. The trade value estimate Brain provided was spot on. He did excellent follow up without feeling any pressure. Even though I live in NYC I decided to drive to Maryland to make the deal with Brian. He sold me. I'm very happy with Brian Perry, the dealership and how the purchase and trade in went. More
This dealership is by far the worst of the three local dealerships in the Baltimore area. Their sales manager and sales associate were poorly trained. They do not treat repeat customers well. You are j dealerships in the Baltimore area. Their sales manager and sales associate were poorly trained. They do not treat repeat customers well. You are just a number at this place. Poor customer experiences. More
I think Sam Wu is an outstanding service coordinator. He addresses every need. He responds to any concerns immediately and gets them resolved. I feel confident that he will resolve any of my requests and He addresses every need. He responds to any concerns immediately and gets them resolved. I feel confident that he will resolve any of my requests and needs. More
Dealership is very convenient, Marshall Sanders was a wonderful salesman and Charlie Bell in service are the reasons I bought my car there!!!! wonderful salesman and Charlie Bell in service are the reasons I bought my car there!!!! More
This experience was diametrically opposed to my previous one. I came in last year for a GLS450 and the experience was less than desirable. I ended up flying to Milwaukee to purchase. This time my experience one. I came in last year for a GLS450 and the experience was less than desirable. I ended up flying to Milwaukee to purchase. This time my experience was smooth, to the point and exactly to my specifications. Buying a car can be emotionally draining. George Borkowicz and Oscar Flores made the process a dream. A quick one. Their customer service was par excellent! I plan to get all my vehicles serviced here. And the next time I’m in the market, I’ll start here. More


